Ruth Durham Email & Phone Number

Peyton, CO, US

Falcon, Colorado

Falcon, Colorado

Foxboro, Massachusetts

• Present strategies to Revenue Manager to maximize revenue for special events in the area.
• Strategically produce the marketing plan for each year.
• Prepare and submit end of month reports; use these reports to evaluate areas of improvement and plan following month’s sales/revenue strategy accordingly.
• Prospecting
• Maintained a healthy relationship and promoted the facilities of the Hotel to new and existing customers through a proactive approach
• Establish negotiated business transient rates for local corporate companies.

Residence Inn By Marriott - Boston/Foxborough

• Present strategies to Revenue Manager to maximize revenue for special events in the area.
• Strategically produce the marketing plan for each year.
• Prepare and submit end of month reports; use these reports to evaluate areas of improvement and plan following month’s sales/revenue strategy accordingly.
• Prospecting
• Maintained a healthy relationship and promoted the facilities of the Hotel to new and existing customers through a proactive approach
• Establish negotiated business transient rates for local corporate companies.

Renaissance Patriot Place In Foxborough

• Worked as the liaison between the Sales Office and the Front Desk.
• Assist Sales Managers with Sales Calls
• Navigated inquiry calls to Managers depending on market assignment
• Created and turned over sales files, created and routed group resumes to proper departments to ensure a great stay/meeting/event for Hotel guests and clients.
• Group maintenance: Prepare and send welcome/thank you letters, enter rooming lists, effectively communicate with client/group contact, deliver amenity requests, prepare resumes and distribute to appropriate.
• Other responsibilities include but not limited to: Maintain/order office supplies; submit management schedules to HR weekly, and manage/book all hotel vouchers donations.

Residence Inn By Marriott - Boston/Foxborough

• Managed the input and maintenance of all group rooms and contracts.
• Processed reservation requests, changes and cancellations.
• Quoted rates and made inventory decisions to maximize revenue.
• Problem solved billing and reservation issues via phone and email to ensure customer satisfaction.
• Conducted and educated the front desk on hotel reservation systems to build a successful team
• Worked as the liaison between the Sales Office and the Front Desk.

Foxborough, MA

• Provide inputs and ideas into marketing enterprises and subsequently launch idea and monitor responses.
• Maintain an efficient work environment.
• Coordinate and respond to all requests of internal meetings.
• Order entry/ credits
• Administration of GKI Rep List and Territories and disbursement of all relevant sales issues and policies to field.
• Trade Show coordination