Managing a residential Property Portfolio including major renovations, construction and interior design both in the UK and in the French Alps (Morzine). Planning all aspects of sales, purchases and renovation activities and teams including budgets and timescales.

Programme delivery of Talk Talk TV End to End Customer Experience Workstream, part of the larger TV Programme that delivered the TV Platform (via Youview) and Talk Talk Player product for Talk Talk.Responsibilities included all aspects of programme and delivery management across scope definition, change management, planning, risk mitigation and issue management, internal and consumer Trials, management reporting and transformational change. Managing a cross functional team.

Responsible for delivering a £4.5m external spend quota via a Managed Service model, provided by Reed Professional Services, for the BBC’s Audio & Music Interactive Division. Managing a Portfolio of Web and Interactive projects being delivered by 3rd party suppliers, and subsequent integration into the BBC’s Radio websites and interactive channels.Responsibilities included line management of 6 Project Managers, regular management reporting against an agreed set of KPI’s, identifying… Show more Responsible for delivering a £4.5m external spend quota via a Managed Service model, provided by Reed Professional Services, for the BBC’s Audio & Music Interactive Division. Managing a Portfolio of Web and Interactive projects being delivered by 3rd party suppliers, and subsequent integration into the BBC’s Radio websites and interactive channels.Responsibilities included line management of 6 Project Managers, regular management reporting against an agreed set of KPI’s, identifying business development opportunities, planning and successful delivery of projects and external spend targets within the financial year. Show less

Programme Manager for Sky’s £25m ‘E Initiatives Programme’ which is a strategic call diversion and transformational initiative to ‘E’ enable both organisational culture and customer behaviour.- Programme management responsibility for the Sales Workstream allocated £8 million of the overall budget and significant call division targets.- Establishing and delivering the Sales Capability Delivery Roadmap consisting of 18 projects- Responsible for the Non-Capability/Business… Show more Programme Manager for Sky’s £25m ‘E Initiatives Programme’ which is a strategic call diversion and transformational initiative to ‘E’ enable both organisational culture and customer behaviour.- Programme management responsibility for the Sales Workstream allocated £8 million of the overall budget and significant call division targets.- Establishing and delivering the Sales Capability Delivery Roadmap consisting of 18 projects- Responsible for the Non-Capability/Business Transformation Plan and working closely with key Stakeholders to define this.- Owning and tracking all Programme financials, KPIs including the Benefits Delivery Plan.- Managing 8 Project Managers, Business and Delivery stakeholders. Show less

Responsible for end to end Project and Portfolio management on a range of projects across HD and TV Broadcasting, Online, Sales and Marketing. - Responsible for initial shaping of commercially sensitive HD Propositions working alongside the Product Owners to secure prioritisation, funding (c£3m) and positioning with Senior Stakeholders. Establishing the high level benefits case and risk profile. - Delivery of strategic HD project on track to deliver cost savings of £24m over 3… Show more Responsible for end to end Project and Portfolio management on a range of projects across HD and TV Broadcasting, Online, Sales and Marketing. - Responsible for initial shaping of commercially sensitive HD Propositions working alongside the Product Owners to secure prioritisation, funding (c£3m) and positioning with Senior Stakeholders. Establishing the high level benefits case and risk profile. - Delivery of strategic HD project on track to deliver cost savings of £24m over 3 years.- Shaping and scoping of Online projects to secure prioritisation and funding (£500k-£1m)- Managing cross functional project teams varying in size, with different Technology areas using Waterfall and Agile methodologies. Show less

Senior Product Manager (Broadband) responsible for Virgin Media’s strategic Network Expansion Programme and £12.5m P&L Ownership- Responsible for Product strategy and business case ownership through production to Executive approval and securing Capex allocation- Responsible for Programme planning, delivery and Capex prioritisation- Business Owner/Sponsor of Network Expansion Projects- Due to success of New Build Programme, 2010 P&L responsibility grew to £21m

Senior Project Manager responsible for end to end project management of Business and IT Transformation projects using Prince2 and Agile methodologies.- Re-design and development of new customer website focusing on ‘Manage’ and ‘Support’ capabilities. - Delivered Definition and Planning stages to significantly improve customer experience, new design and core functionality and managing strategic dependencies with other Programmes.- Securing funding of £8m budget - Responsible… Show more Senior Project Manager responsible for end to end project management of Business and IT Transformation projects using Prince2 and Agile methodologies.- Re-design and development of new customer website focusing on ‘Manage’ and ‘Support’ capabilities. - Delivered Definition and Planning stages to significantly improve customer experience, new design and core functionality and managing strategic dependencies with other Programmes.- Securing funding of £8m budget - Responsible for managing a large formal analysis Work-stream with external Consultants, to formalize the Network Expansion Strategy and Programme for 2009/10, including defining and securing required budget.- Managing cross-functional project teams (Networks, Finance, Sales, Marketing, Product)- Managing Project financials and working closely with Finance to establish consistent methodology and regular reporting.- Responsible for re-shaping and re-scoping existing projects at various stages within the project lifecycle, to align with changing strategic objectives that resulted prior and subsequent to a company-wide re-organisation. Show less

Delivery of Alcatel’s IPTV products across TV/Mobile platforms to Telstra (Australia). Responsible for pre-sales activity, RFI & RFP ownership and collation of proposals for internal approval and external submission to the Customer within the allocated timescales.

Jacobs Rimell is a leading new media software consultancy and provider of IP service fulfillment and management solutions which enable telecom operators to delivery residential and business products and services such as HSD, VoIP and DTV.- Majority of my role was client facing for Telecoms clients in Norway and the Netherlands and providing end-to-end project management and consultancy services for software development contracts and managing cross functional teams and 3rd parties.-… Show more Jacobs Rimell is a leading new media software consultancy and provider of IP service fulfillment and management solutions which enable telecom operators to delivery residential and business products and services such as HSD, VoIP and DTV.- Majority of my role was client facing for Telecoms clients in Norway and the Netherlands and providing end-to-end project management and consultancy services for software development contracts and managing cross functional teams and 3rd parties.- Delivered DTV, HSD, VoIP and VOD for client GET, Norway.- Responsible for establishing and developing ongoing relationship and account management with Customer and identifying new revenue streams totaling £3m. - Managing team of 12-15 people through full software delivery lifecycle using Agile.- Working closely and managing Integration activity with third party vendors – NDS, Tandberg, Cisco, Sun Microsystems, and Nortel.- Managing all commercials aspects of the Projects including all project financials and reporting to ensure revenue targets are achieved. - Providing consultation to the newly established PMO to establish the Jacobs Rimell Project Methodology. After successful embedding this into my projects this was rolled out across all Company projects in 2007.- Executive management, both internal and Customer, reporting, expectation setting and management against schedule, quality and financial aspects of Project- Managing a multitude of software deployments on customer site in Amsterdam including conflicting priorities and changing requirements and associated commercial coverage.- Working closely with third party Vendors (Amdocs, Accenture) to ensure Scope is defined and agreed and documentation is completed in line with agreed Project Plan- Management of project team on customer site in terms of activity, resource scheduling and communication with customer and Go Live planning. Show less

Homechoice was a new media triple play provider of TV, Broadband and VOIP products, including a market leading Video On-Demand product.Business Integration Manager was a broad role providing both a consultancy and project management interface between all Business units, Creative, Technology and 3rd parties.- Web Enhancements Programme - Delivery of new customer website – new look & feel, customer journeys and core customer transactions.- Homechoice Re-brand – Delivery of end to… Show more Homechoice was a new media triple play provider of TV, Broadband and VOIP products, including a market leading Video On-Demand product.Business Integration Manager was a broad role providing both a consultancy and project management interface between all Business units, Creative, Technology and 3rd parties.- Web Enhancements Programme - Delivery of new customer website – new look & feel, customer journeys and core customer transactions.- Homechoice Re-brand – Delivery of end to end Company re-brand activity which included all aspects of Corporate Identity, Brand strategy and ATL/BTL marketing activity within business critical timescales of 2.5 months and unveiled to the market overnight. - Delivery of an Interactive TV Pilot which included the integration of a middleware solution, provided by ICTV, into the Homechoice TV product. This product provided customers with additional pay services e.g. Gambling, karaoke, games etc. - Provided a Consultant role as part of a new CRM system project, facilitating the creation of the CRM strategy with Senior Stakeholders, ensuring Business Requirements were protected/delivered and representing the Business throughout the project lifecycle. - Delivery of strategic B2B project, that delivered a TV proposition consisting of local interactive content and services. Show less

- Working in a strategic planning role within the Sales Planning & Development business unit that supported Abbey’s Life Division B2B Sales force (150 people).- Project Management role within the Sales Transformation Programme- Working closely with the Programme Manager and Senior Stakeholders to develop the Transformation ‘Strawman’, establish and agree the new Organisational Structure and proposed phased implementation stages across Sales, Marketing and Sales Operations business… Show more - Working in a strategic planning role within the Sales Planning & Development business unit that supported Abbey’s Life Division B2B Sales force (150 people).- Project Management role within the Sales Transformation Programme- Working closely with the Programme Manager and Senior Stakeholders to develop the Transformation ‘Strawman’, establish and agree the new Organisational Structure and proposed phased implementation stages across Sales, Marketing and Sales Operations business units including relevant Programme Governance.- Establishing the Implementation Plan and working closely with HR, Union Representatives and Training to ensure both legislative and business critical timescales were met.- Delivery of Phase 1 (Customer facing Sales Force) & 2 (Sales support functions) with associated cost savings of £6m.- Project management of various new product launches (WRAP, Kick Start Protection)- Responsible for the marketing activities of Financial Services products and Web Publishing of Marketing Library. Show less