• Use a value-oriented, consultative sales approach to educate customers on what mobile apps service will best meet their business needs• Provide product demonstrations and general support to prospective customers.• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors• Assist in conducting market research to identify new opportunities and stay informed about industry trend• Responsible for cold calling and developing net new accounts• Leveraging data as well as prospecting to secure new deals, hence, consistently exceeding monthly metrics. • Works with project managers, System Engineers and design team to deliver outstanding work for our clients.• Performs regular check-ins with existing account holders to ensure their needs were being met resulting in an annual retention rate 3 percentage points above plan• Manage a strategic portfolio of national clients, driving over 1M over two years across Canada• Oversee sales pipeline using Salesforce, tracking sales opportunities and closing more deals• Gain a deep understanding of our partners’ business goals and turn data into functional and practical mobile application through companywide collaborations.

• Performed research, verification and responses to customers inquiries• Demonstrate to customers strong knowledge of all products, as measured by customer• Generated new business leads and followed up on existing ones resulting in increase in sales• Supported customers with product information, order placement, tracking, and returns/exchanges.• Generated new business leads and follow-up on existing ones resulting in increase in sales• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Created and executed upselling/cross-selling strategies to improve customer experience and increase revenue, resulting in a 45% boost in sales

• Generated new business leads and follow-up on existing ones resulting in 29% increase in sales• Negotiated sales prices and terms culminating in referral and repeat purchases.• Provided exceptional customer service and support, offering expert advice on the offerings of the business and rendering after-sales services• Highly experienced in selling products and meeting customer needs while obtaining orders from outlets.• Built rapport with potential and existing clients, understanding their design needs and preferences.• Contributed to the overall success of the sales team by collaborating with colleagues and sharing best practices.