Ruth Edwards Email & Phone Number

My responsibilities were to effectively resolved complaints from customers on service issues, or appointments, assist agents with unresolved issues, reroute jobs to the correct contractor and service technician. Also provide quality control for orders submitted by customer care agents from customers requesting a specific type of equipment. In doing so, this will ensure the requests are properly submitted, if not, corrections were made to provide timely shipments.

At Unisys Corporation I provided weekly reports and graphs to upper management. Also oversee the activity of a staff of three, by ensuring the data reports were collected from the inspectors and engineers daily, and the defects and findings were entered in the database. Finally, the documents retrieved had to be properly filed, and provided to the auditors if needed.

Diploma Of Education, Health Information Management Coding

Bachelor'S Degree, Organizational Management, Bachelors Degree