Ruth Emberley Email & Phone Number

London, England, United Kingdom

Report directly to the Service and Office Managers, coordinating with Coroners across the organisation, liaising at various levels to meet operational standards.• Regarded as the most senior investigation officer within a lateral team of investigation specialists, driving onboarding with new members to cultivate safe spaces of professional growth, guidance and development.• Oversee extensive investigations into violent and/or unnatural deaths, adhering to legal and organisational policiesand mandates established by authorities to ensure due diligence and thorough analysis.• Convene with families and friends of the deceased, utilising exceptional deference to compassion and empathy to perform professional duties while maintaining sensitivity to subject matters.

Maidstone, England, United Kingdom

Reported to the Senior Training Partner, covering a broad variety of responsibilities to facilitate operational excellence.Handled challenging clients at short notice, mediating emotional and distressing situations to discuss their situation and legal standing, providing advice and necessary instructions to capitalise on the current statutes and rules.Developed and maintained client rapport throughout the case, applying interpersonal skills to deliver empathy and professionalism, considering individual circumstances within each case.Conducted client instructions in an efficient and timely manner, retaining confidentiality in all cases and updating clients and situational changes.Drafted and delivered complex documentation in line with case requirements, including court applications, statements, court orders and relevant reports.Liaised with key internal and external stakeholders, including police and authorities, social services, solicitors and barristers, medical professionals and judiciary members to facilitate a collaborative and extensive network of professional capacity.Attended court proceedings to take notes, create detailed records and provide feedback to clients and colleagues.Championed coordination and delivery of the firm performance by liaising with barristers, preparing court bundles, updating and informing the client and associated parties to ensure effective time management, scheduling and preparedness.Delivered extensive file management and caseload oversight, ensuring documentation remained up-to-date and available for recall.Oversaw a varied itinerary of cases including divorce, finances and childcare arrangements.Undertook quarterly reviews to track performance, evaluate existing strategies and codeveloped progress plans for future business planning.Drove extensive and consistent growth to exceed established performance targets established by senior Partners.

Chartered Institute Of Legal Executives Professional Qualification Level 6, Law

Bachelor'S Degree, English Language And Linguistics