Ruth Evans Email & Phone Number

Irmo, South Carolina, United States

Columbia, South Carolina, United States

Summerville, South Carolina, United States

BDC, Stock in vehicles, Manage key boxes, Fob Keys, Mercedes Me, Customer Surveys.

North Charleston, South Carolina

Sales, internet sales, bdc, warranty claims, service appointments, rental manager.

Charleston, South Carolina

Charleston, South Carolina

Rochester, Michigan

Remote

Charleston, South Carolina Area (Remote)

• Serves as a senior technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization’s business plan and industry.
• Acts independently or as a member of a project team responsible for providing guidance concerning the business implications of the application of various systems.
• Provides consulting on complex projects.

Farmington Hills, MI

• Manage responsibilities of building test cases, testing and prioritization for TD Auto Finance’s retail and retail lease portfolio system, AF (Auto Finance), EFT (Electronic Funds Transfer), Dealer Reserve, dealer.
• Responsible to deliver systems and processes which support the company’s dealer service objectives.
• Support field organization by troubleshooting issues on IT applications.
• Represent Product Department as Business Continuity and Records Retention lead.

Farmington Hills, MI

• Primary contact and liaison for the field sales staff, for the purpose of signing up dealers, problem solving, trouble-shooting and handling administrative tasks.
• Coordinate with sales team to improve sales performance by making dealer welcome calls, providing training/job aids to dealers on systems and product offerings, reporting pertinent area trends to sales, make necessary.
• Gain a complete understanding of the strategic importance of the product/service offering, reaffirming the company’s value proposition to dealers to promote TD Auto Finance products and services over other.
• Provided technical support to sales and dealers on TD Auto Finance systems such as SalesForce.com, TDAF Connect, DealerTrack and RouteOne.
• Own internal customer service issues to ensure completion and appropriate follow up to sales and dealers. Perform other responsibilities as customers and the business needs and requires.

Farmington Hills, MI

• Developed process to ensure all returned retail and retail lease and repossessed vehicles were sold in a timely manner at auction (which included processing title paperwork and closing entries of the account) to enjoy.
• Managed team to outsource the in house titling and imaging process to vendor which resulted in annual savings of $4M.
• Managed the outsource process of over 2 Million titles and 1.8 million documents to outside vendors.
• Reduce deficient titles from 3,280 to 33 reducing financial exposure to the company by creating process improvements.
• Managed the testing team for Project Liberty which included the transfer of over 200 applications from one data center to another.
• Conversion of $ 9 Billion retail and retail lease portfolio systems onto one platform.

Bachelors, Business Administration

Associate'S Degree, Business Administration And Management, General