Ruth Farley Email and Phone Number

Organising national and international interviews across all levels of the business, by method of telephone, Skype, Virtual Meeting Rooms and face to face.Booking appropriate meeting rooms, in the correct time zone, with the correct facilities.Send interview documents to the interview panel which includes candidates CV’s, Job Description, rooms and location and VMR account details.Maintain strong relationships with directors PA’s for diary management.Send feedback via email to unsuccessful candidates.Keep our recruitment system (Workday) updated on each stage the candidate and job requisition is at.Process candidate’s expenses.Maintain the recruitment in-box and take general phone call queries from candidates and recruitment partners

Producing and managing all aspects of a rota for 9 departments, across two counties for the GP 111 Out Of Hours service.Develop a strong working relationship with recruitment agencies for additional staff during busy periods as well as signing agency time sheets.Arrange training/shadow shifts for new starters and ensure they have had the relevant training to work effectively on their own.Provide strong HR support in the following areas:Adding new staff members onto the system and generating online accounts for them.Generate and amend contracts with new working patterns, hours and holiday allowance.Monitor annual leave on a quarterly basis to ensure all staff have taken a proportion of their entitlement within the set guidelines. If this has not been taken, work with individuals so annual leave can be use.Generate weekly and monthly reports for my staff groups, looking at absence (including sickness), attendance, average working hours (in line with the working time directive), double shifts worked and agency usage. Any other adhoc work that is assigned to the resource department

Assist the Team Leader with the day to day running of the claims department and deputising in her absence.Time and resource management for the team and department. Planning and allocating work for the team, ensuring all service standards are met.Record all management information (statistics) on weekly, monthly and yearly basis and feed back to staff members at monthly one to one meetings. Interpretation of medical reports in conjunction with policy terms and conditions.Action complaints either verbally or in writing, all in line with the FSA guidelines.Reviewing and challenging leakage reports with a view to reducing costs within the department. Responsible for developing the departments Skill Matrix and yearly SWOT analysis.Involved in the integration project to Bristol and training all new staff members. Answer incoming calls into the department, assists members with their claims by providing advice and guidance. Communicate with medical professionals and hospital about treatment they are providing to our members. With a senior role, you have an increased authority level..

Answer incoming calls into the department, assists members with their claims by providing advice and guidance. Communicate with medical professionals and hospital about treatment they are providing to our members - with a varied authority levels, from basic to advance