Ruth Finlay

Ruth Finlay Email and Phone Number

Microsoft Build Engineer at Fujitsu @
Ruth Finlay's Location
West Linton, Scotland, United Kingdom, United Kingdom
Ruth Finlay's Contact Details

Ruth Finlay personal email

n/a
About Ruth Finlay

An established 3L infrastructure engineer. Broad 3L infrastructure support experience in Windows operating environments, including VDI infrastructure. Develops and maintains operating system deployments – desktop, thin client, VDI & server. Broad experience of administering MECM, including creating queries, reports, task sequences, applications, and deployments. Excellent technical problem solving skills. A proactive, client-focused team player who enjoys taking on technical roles that develop and challenge her.

Ruth Finlay's Current Company Details
Fujitsu UK (for NatWest Group)

Fujitsu Uk (For Natwest Group)

Microsoft Build Engineer at Fujitsu
Ruth Finlay Work Experience Details
  • Fujitsu Uk (For Natwest Group)
    3L Build Engineer
    Fujitsu Uk (For Natwest Group) Sep 2017 - Present
    Edinburgh, United Kingdom
    •Creating/maintaining builds for desktops (branch/head office), thin clients, VDI, xenapp and infrastructure servers•Patching the infrastructure monthly, or to tight deadlines in the event of zero day vulnerabilities – desktops, ATMs, VDIs, xenapp servers, infrastructure servers•Build engineering team projects e.g. adapting thin clients for homeworking during the pandemic; migration of thin clients to new MECM environment, VDI/Xenapp refresh for RBS International to Windows 10/Server 2019•Process creation for handover from Project to Support, e.g. patching process creation post RBS International tech refresh•Creation of change documentation, including test approach/test closure prior to Production rollout of build/patch/application changes•Working with Ivanti, Citrix, GPO SMEs in Project teams to troubleshoot/finalize build customizations•Publishing applications to VDIs using MECM•Basic Powershell scripting to configure/monitor/remediate builds & deployments•Knowledge sharing through build documentation
  • The Scottish Parliament
    Server & Network Support (Mecm Technical Lead)
    The Scottish Parliament Jan 2013 - Sep 2017
    The Scottish Parliament
    •Act as the main point of contact for MECM•Developing and maintaining operating system deployments within MECM•Administer MECM, including creating queries, reports, task sequences, collections, adverts, applications, packages and deployments•Run workshops with the Client to bottom out key build design decisions•Production of Windows 10 build roadmap for the client to establish procedure to ensure timely rollout of Windows 10 Feature updates and driver updates•Provide third line support on a wide and varied range of applications and technologies•Resolve incident, change and problem tickets in line with SLA’s that are assigned to the server support team and myself•Carry out daily checks and monitor systems and hardware for performance and sustainability, dealing with any issues that arise•Take part in an on-call rota, providing 24/7 support for the parliament, dealing with any issues that arise either remotely or by site visit•Actively analyse current processes and procedures and identify potential improvements to services provided•Undertake projects when required to provide improved systems and services•Create technical and user documentation, and deliver presentations where required as part of the knowledge sharing ethos•Create scripts where necessary to provide solutions to packaging issues, incidents and problems
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  • Cgi
    Technical Analyst (Various Clients)
    Cgi Jan 1999 - Sep 2017
    London, England, United Kingdom
    View
  • Cgi
    Desktop Support Analyst
    Cgi Jan 2001 - Jun 2002
    London, Reading
    Travelled throughout the UK providing desktop support to CGI offices. Through proven technical, organisational and interpersonal skills was subsequently assigned to take personal responsibility for the provision of support to CGI senior management, including the chief executive. Received considerable positive, director-level feedback during this role.
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  • The Scottish Government
    Technical Lead, Office 2010 Upgrade
    The Scottish Government Jan 2012 - Dec 2012
    Saughton House
    Led the successful upgrade of 10,000 workstations from Office 2003 to Office 2010 as part of the Technical Refresh Project. Responsibilities included:•Detailed design of the Office 2010 upgrade•Ensuring compliance with Scottish Government security and corporate standards•Migration of User profile data from Windows XP environment to Windows 7 environment, including knowledge transfer to support staff•Technical problem solving
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  • The Scottish Government
    Pmo
    The Scottish Government Nov 2009 - Dec 2011
    Saughton House
    With a proactive approach, methodical attention to detail and excellent communication skills, supported the CGI engagement manager in the day to day running of the infrastructure contract.
    View
  • The Scottish Parliament
    Server & Network Support
    The Scottish Parliament Nov 2008 - Dec 2009
    The Scottish Parliament
    3L support.
    View
  • Scottish Children'S Reporters Administration
    Server Support Analyst
    Scottish Children'S Reporters Administration Apr 2005 - Jun 2007
    The Gyle, Edinburgh
    Provided server support for the IT infrastructure of 40 Scottish Children’s Reporter Administration offices throughout Scotland.
  • Foreign And Commonwealth Office
    Server Support Analyst
    Foreign And Commonwealth Office Jul 2003 - Apr 2005
    London
    Supported the FCO website infrastructure, including the main site and 200 post sites throughout the world. Upgraded the existing hardware/software infrastructure and implemented the new websites for the G8 and EU Presidencies. Despite challenging deadlines the upgrade project was delivered on time and to great client satisfaction.
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  • Public Guardianship Office
    Systems Integration Engineer
    Public Guardianship Office Jun 2002 - Jun 2003
    London
    Responsible for the integration and configuration of a document/case management system for the Public Guardianship Office. Built the MS Windows 2000 server environment and configured the document management software.
  • Learndirect Limited
    Performance Tester
    Learndirect Limited Jan 2000 - Jan 2001
    Edinburgh
    Used a range of load testing and performance monitoring tools to analyse system performance. Recorded test scripts and ran them against the test system, monitoring the load on the system to identify bottlenecks and tune the servers and database. Much of the testing took place on the live system out of hours. Took the lead role for the later software releases, managing system performance for the learndirect website.
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  • Public Health Laboratory
    Legacy Data Analyst
    Public Health Laboratory Jul 1999 - Oct 1999
    London
    Part of the Logica team developing a database of infectious diseases. Managed the take-on of the legacy data and wrote the online help for the system.
  • Cgi
    Researcher - Information Research Unit
    Cgi Mar 1999 - Jun 1999
    London
    Used research and report writing skills to produce profiles of CGI’s competitors for the intranet and use by senior management. Also compiled the daily Press Alert.
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  • English Heritage
    Rollout Manager
    English Heritage Jan 1999 - Mar 1999
    London
    Responsible for co-ordinating desktop roll-outs. Liaised with the Client to determine requirements. Responsible for staff selection for the Logica team and organised staff to ensure that the roll outs ran smoothly.
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  • Royal College Of Nursing
    Assistant Librarian
    Royal College Of Nursing Jun 1991 - Dec 1998
    London
    The RCN Library is the principle nursing Library in the United Kingdom. Worked in a team of twenty providing an information service to nurses throughout the UK. As part of professional development studied for an MSc in Computer Science which led to IT career.
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Ruth Finlay Skills

Sccm 2012 Windows Deployment Windows 10 Windows Server Windows 8.1 Windows 7 Group Policy Prince2 Orca Msi Packaging Mdop Scom Wsus Surface Pro 4 Windows Deployments Ue V System Center Configuration Manager

Ruth Finlay Education Details

Frequently Asked Questions about Ruth Finlay

What company does Ruth Finlay work for?

Ruth Finlay works for Fujitsu Uk (For Natwest Group)

What is Ruth Finlay's role at the current company?

Ruth Finlay's current role is Microsoft Build Engineer at Fujitsu.

What is Ruth Finlay's email address?

Ruth Finlay's email address is ru****@****ica.com

What schools did Ruth Finlay attend?

Ruth Finlay attended London Metropolitan University, Robert Gordon University, University Of St. Andrews.

What are some of Ruth Finlay's interests?

Ruth Finlay has interest in Skiing, Horse Riding, Bcswomen, Golf, Swimming.

What skills is Ruth Finlay known for?

Ruth Finlay has skills like Sccm 2012, Windows Deployment, Windows 10, Windows Server, Windows 8.1, Windows 7, Group Policy, Prince2, Orca, Msi Packaging, Mdop, Scom.

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