Ruth Garner Email & Phone Number

Reston, Virginia, United States

Reston, Virgina

• Oversees ordering, inventory, and timely delivery of brand required items for new hotel openings, conversions, and renovations projects, from start to finish
• Continually monitors progress and communicates any problems to all involved as soon as issues arise to allow for immediate remediation
• Answers inquires, provide order updates, and research discrepancies
• Manages inventory control issues as they arise
• Subject matter expert of Hilton brand standards
• Provides… Show more

• Maintained strong client relationships
• Frequently surpassed quality expectations and routinely met productivity and turn time goals
• Trained team members in three separate valuation tools
• Audited documents for accuracy and consistency
• Contributed to writing training materials for multiple clients

Sandy, Utah

• Followed up on outstanding Broker Price Opinion valuations with the realtors assigned to ensure work was performed accurately and in a timely manner
• Worked with specialty clients to be sure their specific needs were met
• Recognized by CEO for decreasing turn time from 30+ days to 20-30 days on clients managed within 2 weeks of taking over
• Routinely surpassed expected performance metrics
• Experienced at locating and reviewing public property records, plat maps, and finding… Show more
• Experienced at locating and reviewing public property records, plat maps, and finding hard to locate parcels on a map Show less

Murray, Utah

• Took inbound customer service calls and addressed all issues to company standards
• Communicated via email response to customers that would rather correspond electronically in a timely manner
• Served as liaison for company and customers who did not speak English using a third-party interpreter
• Provided technical support for customers who called needing troubleshooting or service calls
• Received "Power of One Champion" award from HR for exemplifying company values
• … Show more