Ruth Ha Email & Phone Number

Gathered requirements, defined, analysed and documented business requirements, functional specifications, change requests, defined user users and acceptance criteria, test reviewed requirements prior to release, to deliver and support client projects on various products.

Worked on the SharePoint Platform upgrade and a decommissioning project. Conducted and performed data analysis, oversaw SharePoint Site migrations, supported migrations, documented user stories, identified decommissioning scope, coordinated decommissioning activities, stakeholder management and facilitated workshops.

Worked across numerous departments and projects in hybrid and agile environments within Telstra to deliver products and enhancements with cross-functional teams, produced on time requirements, support documentation, defined user stories, process maps (“as is” and “future state”), developed business cases, managed issues and risks, stakeholder management and facilitated workshops.

Gathered requirements, defined, analysed, documented business requirements, business processes, business process mapping, support documentation, streamlining processes and documents, gap analysis, data analysis, change management, supported client integrations through to deployment, issues and risk management, facilitating workshops, stakeholder management.

Melbourne, Australia

Consulted as a Business Analyst, Finance Analyst, Project Analyst, Project Coordinator at various clients including Australia Post, Department of Education and Training (DET), SecurePay, Tabcorp, Myer, Powercor, Telstra, Worksafe Victoria, Peak Adventure Travel and Sensis. Gathered requirements, defined, analysed, documented business requirements and processes, business process maps, gap analysis, streamlined processes and documentation, data analysis, issue and risk management, change management, facilitated workshops, stakeholder management, reporting, status reporting, managing project budgets and financials, developing and tracking project schedules, managed and supported implementations through to production, supported project delivery.