Ruth Hetrick Email & Phone Number

•Responsible for developing and implementing all processes for I.E.S. Division •Developed & implemented contracts & record retention program for I.E.S. Division•Responsible for scheduling all division meetings •Support to all representative of governors’ office

Discussed resources & services agency; developed method to track business activity; implemented & conducted meetings for members of local chamber of commerce organizations. Active member of Workforce Committee/East Metro Economic Alliance, Portland Business Alliance, Gresham Area Chamber of Commerce, West Columbia Gorge Chamber of Commerce, board member of the East Portland Chamber of Commerce, Branch coordinator for Oregon Employer Council. Trained staff on implementation of Account Representative activities & business client outreach; new data base system for clients & job listings. Developed & implemented recruitment plan for large mass hires; secured sole sourcing agreements, secured Letter of Support for CBO for Fortune 500 Companies. Participate in hiring, planning, & strategy meetings; “First Source Hiring” meetings; organized & executed Job Fairs. Wrote bids/proposals for staffing requirements; secured staffing commitments from Fortune 500 companies.

•Planned, developed and implemented business outreach & contact program•Identified employment needs, developed strategies to meet objectives & goals•Responsible for writing annual branch budget•Responsible for all operations of a busy staffing service branch•Through sales and marketing developed and increased market share•Inputted all informarion into data base•Developed sales tracking system using Excell•Wrote bids & proposals using Word & PowerPoint to obtain increase current and new client business clients•Responsible for all Workers compensation & Unemployment Insurance claims•Supervised staff members, reduced staff turn over by effective management

Employment Trends, Portland, Oregon - Branch Manager 12.00 - 5.02•Planned, developed &implemented business outreach •Identified employment needs, developed strategies •Managed sales activities for branch office•Responsible for all aspects of training on quality services programs for delivering exceptional customer service•Coordinated all sales activities by establishing sales territories, quotas, and goals•Analyzed sales statistics to formulate policy and to assist in promoting sales.•Reviewed market analyses to determine customer needs & potential.•Developed sales campaigns to meet & exceed goals of company.•Analyzed & controled expenditures of branch •Recommended & approved budget, expenditures.•Developed & maintained all community contacts. •Interview, evaluate & screen applicants for placement •Assigned & reviewed work of all staff member•Responsible for hiring and firing of staff

•Planned, developed & implemented business outreach & contact program•Managed operations, marketing & sales activities for branch•Wrote annual budget •Developed, wrote, directed & implemented staff training, implemented sales training program for staff members & implemented new employee orientation•Analyzed sales stastics to formulate policy & to assist promoting sales•Based on analytical information obtained from research, determined marketing and sales strategy•Reviewed market analyses to determine customer needs & potential•Developed sales campaigns to accomidate goals of company•Analyzed & controlled expenditures of branches, divisions & region to conform to budgetary requirements•Won cost control award at regional meeting 1991 & 1996•Increased profits by 115% YTD 1995•Increased sales 16.8% YTD 1996•Won first T.E.P.A. award for branch at National Meeting 1993