At heart, I am a relationship builder. And that’s my approach to my work in business development and relationship management.I help Entrepreneurs in Commercial Banking and SME create value by developing and implementing long-term customer relationship strategies that achieve high customer satisfaction and retention. I have 10 years’ experience in crafting tailor-made client solutions that contribute to business and strategic marketing objectives by understanding and meeting bespoke customer needs. Over this period I have managed an Asset and liability portfolio of up to USD 29 million, and recorded a 5% growth in revenue and 10% respectively.I have a solid record of establishing relationships with key decision-makers in the manufacturing, trade, real estate, transport and hospitality industries, as well as high-net-worth customers and industry players. My expertise is in marketing, financial solutions, relationship management, and customer relationship management. I am currently seeking to diversify my skills by understanding the impact of fintech in the commercial enterprise space.Selected Achievements⭐Managed a portfolio of high net worth clients/Medium Enterprises of approximately USD 29 million, for both assets and liabilities, with a sector mix of manufacturing, real estate, retail trade and transport and hospitality industries.⭐Crafted credit proposals that successfully transitioned three start-up companies in the manufacturing sector from the SME segment to Commercial Segment.⭐Awarded Best Relationship Manager in Customer Experience – SME Banking⭐Awarded Best Relationship Manager in Trade Finance( Non- Funded Income Revenue Contribution) - SME Banking ⭐Collaborated with key stakeholders to develop a revamped Business Banking Product/Policy PropositionSpecialization Areas✅ Strategic Partnerships✅ Business Development✅ Client Relationship Management✅ Sales and Marketing✅ Cross-functional Team Leadership✅ Stakeholder Management✅ Client Engagement✅ Relationship Building✅ Financial /Credit Risk Management✅ Customer Experience Outside work, I am a coffeeholic and passionate about track and field athletics. If you love hiking, nature trails and marathons, we may just meet in the next nature escapade.If you share my professional interest in Commercial and SME banking, Financial Services Sector, Fintech and Customer Experience, DM me and let’s have a chat.
