With over 20 years of experience in learning and development, I am passionate about creating and delivering engaging, interactive, and effective training programs that enhance the skills and performance of diverse and remote learners. As the Learning and Development Manager at Working Solutions, I lead the education and development activities for five new program launches, coordinating the material development, delivery, and evaluation of skill acquisition.I also manage the ongoing learning and development of external clients, providing them with in-vehicle remote and SOS services, senior living referral services, cardiac monitoring support, government insurance services, and leisure travel accommodations. I leverage my expertise in microlearning, learning technology, and customer success to develop inclusive and creative curriculum that meets the needs and expectations of various stakeholders. Additionally, I create and manage the knowledge management system for multiple clients, utilizing eLearning tools such as Articulate Storyline, Camtasia, Captivate, and Adobe Premiere Elements. I am proud to be a learning technology consultant and part of a team that empowers and supports the growth and development of our clients and contractors.
Listed skills include Word, Powerpoint Skills, Excel, Ms Office Suite, and 44 others.