Ruth Lucas, Mpsy Email and Phone Number

Author of "Don't _____ or You'll Look Puerto Rican!"http://www.inkwellproductions.com/book-catalog/pre-orders/dont-or-youll-look-puerto-rican.htmlSYNOPSIS:Many people are biracial. Not many people are biracial AND raised by one parent who is actually prejudiced against the race and ethnicity of the other parent with whom they (WILLINGLY) chose to have sex … so much so that they raise his/her own biracial child to believe that half of him/her is intrinsically BAD. This is the story of a girl raised in that paradox; essentially primed to be conflicted throughout the process of developing her self-concept without the necessary self-esteem to do so in a healthy way! This is that story ...

• Professional corporate consulting promoting diversity consciousness and work/life balance for working parents; Fortune 500 companies; providing effective workshops with learning materials and individual coaching• Professional consulting; training parents how to raise responsible children; licensed facilitator of Becoming a Love and Logic Parent® curriculum; providing skills, training and individual coaching that parents can implement with immediate positive results; with learning materials and mnemonic aids.• Professional consulting for educators; providing effective workshops that preserve the learning environment, reduce stress, and motivate students to want to learn; promoting effective and politically correct disciplinary techniques in school districts that help underachievers and troubled students develop healthy self-concepts.

In the Enterprise Risk Management Group (ERMG) Division• Composed & maintained Compliance Testing Procedures necessitated by Change Management process and prepared the documentation for training website; received Service Excellence Award 2006.• Collaborated with Managers, Change Management Lead, Compliance Consultants, Data Acquisition & Analytics Dept., Web Developer & Pilot Testing Team to obtain information needed to create Compliance Testing Procedures, job aids & reference tools for hard copy & website training material, provided individual and group training/coaching for team members • Designed, wrote, and distributed monthly diversity newsletter for Testing Teams of ERMG at Tempe site• Member of ERMG Tempe Diversity Council and Leader on the ERMG (company-wide) Diversity Council/Strategy Team• Executed comprehensive test plans to evaluate compliance and effectiveness of controls and risk management processes designed to mitigate all categories of risk• Performed ongoing reviews of files, documents, and processes to generate results for analysis to determine failures, trends, and root causes

(Phoenix & Utah sites)• Facilitated/Performed on-site implementation & monitoring of compliance program and assisted in the implementation of policies, procedures, utilization of compliance materials and other communications to ensure the sites met and maintained compliance requirements• Assessed & reported compliance issues; presented analysis and/or notifications to Sales Reps (HMCs), Branch Sales Management, Operations Team Leads & Production Operations Management, and Divisional Compliance Analysts• Provided feedback & training to management regarding data accuracy and documentation requirements to identify issues, trends, and assisted in providing solution follow-up

• Coordinated all administrative activities, including data processing, account management and reception• Administered budget & financial reports; compiled & verified all financial data for CPA use• Designed, implemented & maintained database & all customer service/quality assurance programs• Designed, typeset, and edited direct mail copy, ads, brochures, newsletters, stationery, and various business forms • Directed human resource duties and activities (including hiring & training), meeting facilitation, and research projects