Ruth Mccarthy, Ccp Email & Phone Number

Denver, Colorado, United States

> Strategic partner for the lifecycle of the Payscale client> Manage all post-sales activities related to account management> Manage client milestone projects to ensure client success> Research and resolve client challenges related to compensation practices and philosophy> Develop project plans for clients as needed to adopt and engage with the MarketPay tool> Mentor and coach new CSMs to train, encourage and support in first year of role and ongoing as needed> Client Success Manager Ambassador for Team members throughout organization, to enable cross function collaboration

Denver, Colorado, United States

> Strategic partner for the lifecycle of the MarketPay client> Manage all post-sales activities related to account management> Manage client milestone projects to ensure client success> Research and resolve client challenges related to compensation practices and philosophy> Develop project plans for clients as needed to adopt and engage with the MarketPay tool> Mentor and coach new CSMs to train, encourage and support in first year of role and ongoing as needed> Client Success Manager Ambassador for Team members throughout organization, to enable cross function collaboration

Denver, Co

> Strategic partner for the lifecycle of the MarketPay client.> Manage all post-sales activities related to account management > Manage client milestone projects to ensure client success> Troubleshoot and resolve system issues, working with Product Support at necessary.> Research and resolve client challenges related to compensation practices and philosophy.> Develop project plans for clients as needed to adopt and engage with the MarketPay tool.> Mentor and coach new CSMs to train, encourage and support in first year of role and ongoing as needed. > Client Success Manager Ambassador for Team members throughout organization, to enable cross function collaboration

• Accountable for all compensation issues for multiple Business units (Finance, Corporate Strategy, Corporate Communications, Product & Pricing, Risk Management, Whoesale Operations and Sales).• Consult with and provide influence and impact to Sr Leaders of client groups to ensure compensation decisions and practices are well understood and will drive the company’s objectives.• Plan, develop and implement new and revised compensation programs, policies and procedures.• Ensures Company compliance with government laws, such as FLSA and regulations through timely audits, reporting requirements and keeping apprised of regulatory issues.• Analyze and evaluate employees' pay, pay structures, salary bands and company compensation programs.• Conduct, analyze and participate in salary surveys to price jobs according to market trends and make salary recommendations that are competitive in the market place

• Served as an active member of the client’s leadership team and provide business consultative services to Senior Vice President and his direct report team within the Business Markets group.• Served as a strategic partner to institute and manage programes in the client organization that meet their business requirements; i.e., financial targets, headcount, visions, missions, goals and strategies.• Participated on several teams including centralizing the employee change process for RVP’s and Sales Directors, streamlining and updating all performance documentation.• Depth of knowledge in numerous Human Resources processes and procedures including, compensation, management and occupational staffing, employee benefits, job evaluations and performance improvement plans.• Consulted and counseled for over 1200 employees in the QBPP and Operator Services, (Business Markets). Identified Human Resources needs of the business and worked with key executives to plan and implement human resource policies and procedures.• Worked with Senior Team and their direct reports in the development and execution of re-organization of QBPP and Operator services.• Worked with Senior Team and Compensation to re evaluate positions and salaries for the Regional Sales Team