Hostess
Sep 2016 - Sep 2017
AeroLeads people directory · profile
Ruth Muturi Email & Phone Number
Customer Service Representative. Virtual Assistant. Administrative Assistant
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Role
Customer Service Representative. Virtual Assistant. Administrative Assistant
Location
Nairobi County, Kenya
Who is Ruth Muturi? Overview
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Ruth Muturi is listed as Customer Service Representative. Virtual Assistant. Administrative Assistant based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Ruth Muturi.
Ruth Muturi previously worked as Hostess at W Doha Hotel & Residences and Guest Service Agent at Ibis Hotel Nairobi. Ruth Muturi holds Business Administration from Pioneer College..
Profile bio
About Ruth Muturi
I am a standards-driven and detail-oriented customer service professional with over 4 years of experience in customer service and administrative support. Highly motivated and eager to bring my skills to your team, I am enthusiastic about learning new skills and growing within your company. Here’s how I can contribute to supporting your business:1. Customer Service – Respond to customer inquiries in person, over the phone, by email, or through text messages; address and resolve customer complaints; and provide proactive outreach to enhance customer satisfaction.2. Ad Hoc Tasks – I’m flexible and eager to take on any additional tasks as needed to support the team.3Administrative Tasks – Handling inbound and outbound calls, managing files, overseeing project tasks, performing data entry, and organizing the calendar. Key responsibilities also include safeguarding confidential information, accurately maintaining contact lists, and meticulously tracking logs and inventories.4. Client Research and Lead Generation – Conduct research on potential clients, perform cold calling, generate leads, and maintain and update CRM systems. Responsible for nurturing leads through consistent follow-up communications to build strong client relationships.
6 roles · 16 years
Ruth Muturi work experience
A career timeline built from the work history available for this profile.
Guest Service Agent
Ibis Hotel Nairobi
May 2016 - Sep 2016
Service Attendant
I maintain a productive attitude while proficiency serving hotel guests I have a knack for problem solving and work well independently and with little oversight, I also have a strong sales, team player, and conflict resolution abilities.I am self starter and excel at serving customers with accuracy, efficiency and friendly attitude as well as overseeing the role of a team player I work accordingly to achieve the target and following the enforced regulation and protocols’. I have an experience in hospitality and food & beverage,also ability to learn new procedures quickly.I contribute reputation for excellence because I believe i have a strong technical experience and education.
Feb 2015 - Dec 2015
Head Service Attendant
Crowne Plaza The Business Park
Train new waiting recruitsAssign opening and closing dutiesMake sure hotel standards are met during servicesAdhere to hotel polices and regulations i.e fire safety ,hygiene and safety measuresAttend briefings and meetings in absence Ensure that appropriate mise-en-place has been prepared of managers and supervisorTo support your staff, and operate as a safeguard in times of crisis. To keep a high Standard of personal hygiene and appearance. To approach guests in the correct manner as lay out by Hotel Standards. To use the guests name whenever possible, in accordance with the HotelMake sure orders of the Guest are not delayedMake sure the waiting staff are productive.
Apr 2013 - Mar 2014
Cashier
Handing out the bills to the guests and the service attendants.Cashing in the bills and giving the appropriate cash bills.closing the bills the are closed through the credit cash machine.Making sure i have enough float to cash to carry out the operation.Making sure and paying attention to the amount of cash hand in and hand out.Appropriately counting the right of cash at the end o rhe operation.
Nov 2012 - Dec 2012
Sales Promoter
Calling on customers, where we call on existing customers to keep in touch.To work even sales territory to keep the existing customers’ accounts and creates new accounts.Increasing sale lines.Developing product knowledge.Dealer counselling.Playing a role of training new joiners in the company.Collections of dues and credit information.Participating in sales meetings.Giving feedback to the company.
2011 - Sep 2012
4 education records
Ruth Muturi education
Business Administration
Pioneer College.
Diploma, Sales, Distribution, And Marketing Operations, General
Pioneer College
Virtual Assistant
Virtual Assistant, Administrative Assistant And Secretarial Science, General
FAQ
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What is Ruth Muturi's role at their current company?
Ruth Muturi is listed as Customer Service Representative. Virtual Assistant. Administrative Assistant.
Where is Ruth Muturi based?
Ruth Muturi is based in Nairobi County, Kenya.
What companies has Ruth Muturi worked for?
Ruth Muturi has worked for W Doha Hotel & Residences, Ibis Hotel Nairobi, Anantara Hotels, Resorts And Spas, Crowne Plaza The Business Park, and Qatar National Convention Centre.
How can I contact Ruth Muturi?
You can use AeroLeads to view verified contact signals for Ruth Muturi, including work email, phone, and LinkedIn data when available.
What schools did Ruth Muturi attend?
Ruth Muturi holds Business Administration from Pioneer College..
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