Ruth Ndung’U

Ruth Ndung’U Email and Phone Number

Customer Service and logistics Specialist. Eager to build customer loyalty by offering top customer service and efficient logistical support. @ MOKAH
Ruth Ndung’U's Location
Nairobi, Nairobi County, Kenya, Kenya
About Ruth Ndung’U

Performance-oriented Leader offering exceptional record of achievement. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by several years of experience in leading organizational business units. Experience in multiple marketing disciplines, including product marketing, product management and digital marketing. Successful and driven professional. Committed to building brand presence through effective optimization and management of partner and brand websites.

Ruth Ndung’U's Current Company Details
MOKAH

Mokah

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Customer Service and logistics Specialist. Eager to build customer loyalty by offering top customer service and efficient logistical support.
Ruth Ndung’U Work Experience Details
  • Mokah
    Customer Service Advocate
    Mokah Sep 2023 - Present
    Kenya
  • Duhqa
    Customer Experience Executive
    Duhqa Mar 2022 - Jul 2023
    Nairobi Kenya
    -Oversaw all aspects of the supply chain related to customer order fulfillment and distribution management.-Spearheaded cross-functional teams to drive product supply and productivity improvements.-Coordinated with suppliers to optimize inventory levels and reduce costs.-Implemented supply chain strategies for end-to-end pipeline management and supply planning.-Negotiated supplier contracts to achieve cost savings.-Ensured on-time delivery of products, improving customer satisfaction.
  • Bee Hive Studio, Nairobi
    Graphic Designer And Customer Care Assistant
    Bee Hive Studio, Nairobi Mar 2020 - Dec 2021
    - Coordinated with external vendors and suppliers to verify quality andaccuracy of printed materials.-Created artwork for product packaging and promotional materials.-Completed in-depth product design tests using updated software tools.-Managed supplier deliveries, optimizing client retention.-Facilitated cross-functional collaboration -Conducted market research to identify industry trends.-Addressed and resolved customer concerns promptly.
  • Bep Energy
    Personal Assistant
    Bep Energy Apr 2019 - Feb 2020
    -Provided invaluable comprehensive support to high-level professionals, ensuring their daily operations ran seamlessly.-Meticulously managed complex calendars, meticulously scheduling appointments, meetings, and important events to optimize productivity.-Responded promptly to emails, effectively managing correspondence to facilitate timely communication and enhance business processes.-Played a pivotal role in aiding clients with their daily activities, demonstrating compassion and attentiveness.

Ruth Ndung’U Education Details

  • Nairobi Institute Of Business Management
    Nairobi Institute Of Business Management
    Diploma
  • Generation Kenya - Nairobi
    Generation Kenya - Nairobi
    Certificate: Customer Service Representative

Frequently Asked Questions about Ruth Ndung’U

What company does Ruth Ndung’U work for?

Ruth Ndung’U works for Mokah

What is Ruth Ndung’U's role at the current company?

Ruth Ndung’U's current role is Customer Service and logistics Specialist. Eager to build customer loyalty by offering top customer service and efficient logistical support..

What schools did Ruth Ndung’U attend?

Ruth Ndung’U attended Nairobi Institute Of Business Management, Generation Kenya - Nairobi.

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