I am a dynamic and results-focused Community Referral Coordinator and Intake Assistant dedicated to making a positive impact on individuals and families by connecting them with the vital services and support they need. With a strong background in facilitating access to resources such as housing, healthcare, counseling, and financial assistance, I have honed my skills in navigating complex referral processes and maintaining meticulous documentation.My expertise extends to Medicaid and Department of Children and Families (DCF) regulations, ensuring that clients receive the assistance they require. I am well-versed in crisis intervention and emergency response, and I possess extensive knowledge of local community resources. In addition to my practical skills, I excel in interagency collaboration, building and maintaining partnerships with community organizations and agencies to ensure seamless referrals and services. I engage with families, involving them in decision-making and service planning, recognizing their crucial role in the process.My experience includes roles at organizations like Broward Healthy Start Coalition, where I have worked as both a Community Referral Coordinator and an Intake Assistant. In these positions, I have demonstrated my ability to review, prioritize, and assign referrals accurately, establish client relationships through various communication channels, and ensure the delivery of services by monitoring the status of referrals.Beyond my professional roles, I have a history of leadership, serving as a Squad Leader in JROTC and as Vice President/Mentor for Mentoring Tomorrow's Leaders (MTL), where I mentored struggling students and helped dropouts obtain their GEDs.I hold a Bachelor's degree in General Studies with a minor in Healthcare Administration from Florida Atlantic University and an Associate of Arts degree in Business Administration/Health from Broward College. Additionally, I have obtained certifications in Healthcare Information Systems, HIPAA, Culture Awareness, CPR/First Aid, and QuickBooks.With proficiency in English, French, and Haitian-Creole, I possess strong language skills that enable effective communication with a diverse range of clients and stakeholders.I am passionate about my work and committed to empowering individuals and families to lead healthier, more fulfilling lives. I welcome the opportunity to connect with professionals who share a similar dedication to community well-being and resource coordination. Let's collaborate to make a difference together!
