Customer Service Representative
Current- Works with customers to convert inbound inquiries into actual sales.
- Assists clients with product related questions while ensuring a high-quality client experience.
- Sells, quotes, and promotes building material to support the successful execution of sales plans.
- Develops, maintains, and fosters effective customer relationships over the phone.
- Estimates date of delivery to customers based on order processing, production, and delivery schedules.
- Investigates and resolves customer problems, including warranty service.