- assist the Vice President of CDD processing in organizing and consolidating client information per quarter reports.- within the first 6 months changed titles to team lead.- analyze and conduct thorough AML investigations for each client and their relationships. - support in delegating and preparing quarterly reports that meet with AML/banamex USA standards of the overall production.- responsible for finalizing client documents and using systems (metavante/liberty) to correlate the information to prevent any discrepancies and fraudulent transactions. - resolve problems that require investigation or research. - apply detailed knowledfe of a wide range of specialized administrative/technical skilla. - conduct training and training guidelines/manuels for staff in synchronizing an effective work flow. - uphold professional environment and work with consulting agencies (GAP/EY) to conduct spreadsheets and metric charts per project. - create DHL labels and letters for mailing to the customers regarding extra information or status needed on their account.- monitor daily outcomes and goals in reports, supply/system orders and tasks.- aid in developing and implementing new procedures to streamline the work flow.

• Direct an afterschool and summer program yearly; implementing academics, health, counseling and create a college bound program. • Manage staff and guide them through understanding the appropriate solution in regards to children and their safety. • Participate and creating yearly events, which include: professional seminars, teen summit, hiking trips, theme parks, college visits, sports games, cooking classes, NBA Pau Gasol visit, Michael Phillips Swim Team competition, UPS Safe Driving courses. • Conduct workshops to help guide members into understanding the reasoning for college importance and opportunities, such as basic requirements, scholarships, financial aid and learn about studying abroad. • Responsible for quarterly reports, conference calls and webinar sessions related to college bound or teen program. • Respond to member behaviors and be accessible to member and parents inquiries and concerns; use listening skills to assess members’ and parent issues and assist them with making decision making skills. • Responsible for well-being and safety of group of assigned members as well as overall group. Through mentoring, guidance, support and empowerment for overall personal and social growth. • Conduct transportation services for parent support in transporting members from school to the Boys & Girls Club. • Oversee health inspections and food services• Coordinate and facilitate events and field trips throughout the summer program• Oversee volunteers and their work duties to create help and support for classes with staff • Teach respect, manners, positive energy and structure by implementing rules and general Club regulations to all staff and members of the Club

• Teach fundamentals in the sports of volleyball and basketball to low income high school students in Highland Park. • Coach strategic mind strategies of respect, teamwork, communication and hard work to players and all high school students. • Motivate students in the directing of college to potential first generation college students.

• Assists in implementing STEM initiatives during the 2012 Summer Residential Program, which includes: touring the Cal State Fullerton University Engineering Department as well as the University of California, Irvine Engineering and Computer Science Department; engage with engineering faculty and current college students during tours; serve as teacher’s assistant during the three week intensive Princeton Review Early Edge math course; work with technology on a daily basis (research databases, computer support). • Particpate in staff training, which includes Program and Department of Education overview and guidelines, interpersonnal commnication skills with students, professionalism among staff as well as mentoirng and advising with students….• Particiapte in campus tours and informational workshops to be informed on the college admissions and financial aid proceses. • Conducted workshop and Power Point Presentation on college life and survival skills to provide students with support and encouragement for academic and personal development. • Responsible for well-being and safety of group of assigned students as well as overall group. Through one-on-one mentoring, guidance, support and empowerment for overall personal and social growth. • Document student interactions and advising sessions on a weekly basis and submit Counseling Logs documenting observations, referrals and plans of action to Academic Counselor. • Monitor study hall sessions including tutoring and advising in developmental skills such as: study skills, organizatiaonal skills, note-taking skills, time management skills.• Respond to student behaviors and be accessible to student inquiries and concerns; use listening skills to assess students’ issues and assist them with making decision making skills.

- Learned and understood promotional skills- Responsible for certain projects throughout the week and having weekly updates- Opened emailes, present pitches and promotional ideas- Performed extensive note taking for professional conference calls.- Attend any events as needed

- Performed customer service with student tuition accounts- Opened mail, answered phone calls, helped the cashier were it was needed- Counted money, helped with petty cash, imputted data, filed, decorated and assisted any supervisor when needed.

- Learned and understood transactions and cash flow- Helped customers with safe deposits and observed fellow tellers on their approach with customers and with different scenarios- Responsible for answering phone calls and orgainzed the back closet.