Ruth Serafini Email & Phone Number

New York, United States

New York, United States

● Increase Sales by cross selling.● Daily and Monthly DBR to ensure Monthly success.● Give an outstanding customer experience at the counter.● Creation and development of low-cost events to bring customers. ● Grow the core clientele by engaging with new and potential customers.● Reach out to customers by email, phone calls and text messages.● Increase Brand Knowledge by utilizing the learning app provided by the Company.● Extensive knowledge in the composition of… Show more ● Increase Sales by cross selling.● Daily and Monthly DBR to ensure Monthly success.● Give an outstanding customer experience at the counter.● Creation and development of low-cost events to bring customers. ● Grow the core clientele by engaging with new and potential customers.● Reach out to customers by email, phone calls and text messages.● Increase Brand Knowledge by utilizing the learning app provided by the Company.● Extensive knowledge in the composition of fragrance notes and ingredients.● Elaborate Monthly Strategy according to the Store Events and new launches.● Partnership with the Store Managers, personal shoppers, Digital team, and Saks associates to increase the level of sales.● Maintain Visual Merchandising by following the Company guidelines. Show less

Miami International Mall

● Exceed the plan by 20%.● Assisted and facilitated Sales, acting as a liaison between the Maison and Macys.● Development of weekly and monthly reports to know the sales compared with the LY and to know the rotation of products.● Management of orders and shipments received to be included in the inventory and replenishment on the business floor.● Maintained a strong floor presence, while acting as a strong role model for sales associates by exhibiting the highest costumer service… Show more ● Exceed the plan by 20%.● Assisted and facilitated Sales, acting as a liaison between the Maison and Macys.● Development of weekly and monthly reports to know the sales compared with the LY and to know the rotation of products.● Management of orders and shipments received to be included in the inventory and replenishment on the business floor.● Maintained a strong floor presence, while acting as a strong role model for sales associates by exhibiting the highest costumer service standards.● Facilitated & performed sales training for associates to ensure a better understanding of the brand and products.● Developed schedules for the associates and payroll.● Kept daily control of the inventory to restock. Show less

Miami, Florida, United States

● Responsible for Opening and Closing Procedures for the boutique. ● Maintain floor coverage to support sales team.● Receiving of shipments taking care of the paperwork and input to the inventory.● Partner with the Boutique manager to monitor performance goals and continually make necessary adjustments.● Address and resolve costumer situations following company procedures and standards. ● Developed a High performance culture, motivating the team.● Controlled payroll and… Show more ● Responsible for Opening and Closing Procedures for the boutique. ● Maintain floor coverage to support sales team.● Receiving of shipments taking care of the paperwork and input to the inventory.● Partner with the Boutique manager to monitor performance goals and continually make necessary adjustments.● Address and resolve costumer situations following company procedures and standards. ● Developed a High performance culture, motivating the team.● Controlled payroll and supply budget.● Performed and overseen basic operational activities such as scheduling, physical inventory, opening and closing duties, and review payroll accuracy documents.● Trained and coached to ensure selling team was fluent in all aspects of Product knowledge. Show less