Ruth Shott Email & Phone Number

Germantown, Md

My responsibilities include resolving problems on denied or improperly paid claims, responding to requests for additional documentation needed for claims that are in processing, answering patient inquiries about their health claims and account status, reviewing requests for adjustments on claims and making those adjustments when necessary, making changes to demographics on patient charts, and processing patient statements that are returned by the post office as undeliverable.

Acquiring and interviewing prospective clients for pet sitting/house sitting jobs, distributing assignments to self and others, invoicing and collecting fees for completed jobs, performing administrative duties, handling Accounts Receivable and Accounts Payable functions.

Handled email and phone interactions with the Fire Systems Division clientele, scheduled division's technicians appointments for inspections and repairs, maintained electronic calendar of technicians' appointments, prepared quotes for clients and 3rd party billing companies, proofed documents for others (contracts, invoices, non-compliance letters, etc.), created and updated electronic forms and templates as needed, updated divisions' instruction manuals for office procedures.

Contacted healthcare offices by phone to acquire detailed information of patient visits, persuaded receptionists/medical billing staff to assist in the collection process, documented information received to capture the entirety of the patient visits, turned over completed documentation to researchers for statistical analysis.

Germantown, Md

Provided complete electronic processing of medical insurance claims and office procedure advice to doctors in various healthcare specialties; responded to inquiries from patients, doctors, and insurance companies; handled patient billing and insurance collections; hired, trained, and supervised medical billing staff; performed Accounts Receivable and Accounts Payable functions; other administrative support duties.

Associate Of Arts (Aa), Business Administration, Management And Operations

High School Diploma, Advanced College Prep Track

Activities and Societies: National Honor Society, French Club (President)