Ruth Sibanda Email and Phone Number

Serving food and beverages to guestsCustomer ordersAnswered questions regarding the menuAssign duties ensuring equity of workClean and prepare dining areaConduct employee meetings and counseling sessionsCustomer complaintsDrink ordersGreet customers and present menusManage health and safety standardsSafety proceduresTable serviceAssist vip guestsDeliver checks and collect paymentsMaintain schedulesPOSPromoting special menu itemsResolve customer complaints regarding food serviceSchedule parties and take reservations

Inventory managementCustomer satisfactionManaging guest reservationsAdhering to safety practicesEnsure cleanlinessMaintaining order within the restaurantProviding budgetary informationHouseScheduling shiftsSupervising and training staffCustomer serviceRegulatory complianceHiring employeesManaging the front of house teamMonitor food preparation and proceduresSolving customer complaints

Greet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glassesInform customers about the day’s specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software,order slips or by memorizationCheck customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beveragesCommunicate order details to the Kitchen StaffServe food and drink ordersCheck dishes and kitchenware for cleanliness and presentation and report any problemsArrange table settings and maintain a tidy dining areaDeliver checks and collect bill paymentsCarry dirty plates, glasses and silverware to kitchen for cleaningMeet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)Follow all relevant health department regulationsProvide excellent customer service to guests