Customer Service
CurrentHandles daily flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Interact with customers and retail buyers to follow-up on shipping statuses of replacement parts and expedited the orders. Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Assisted customers with store and product complaints. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Received multiple reviews acknowledging my level of dedication to excellent customer service.