Ruth Tavarez Email and Phone Number

Responsibilities:• Facilitating classroom lessons based upon the teacher's instructions and developing team-building activities to encourage educational stimulation• Communicating and collaborating with school faculty and staff members to ensure smooth transitions for students• Incorporating the use of digital technology in the form of SMART boards and laptops to enhance instructional methods • Enforcing safe classroom procedures throughout the day and assisting in transporting students to their exterior classes • Composing a detailed summary of the day’s events for the instructor to review upon their return

Responsibilities:• Engaging with guests and travel agents alike by using effective communication tactics to provide the highest quality service and assurance of company morale.• Conveying policies and procedures of the company to supplement the pre-cruise communication efforts. Advising guests of documentation and travel requirements.• Curating tailored vacation itineraries for guests based upon interests, preferences, and personal restrictions (e.g., dietary restrictions, mobility impairment).• Modifying and servicing existing reservations, while using innovative sales methods to increase interest in additional amenities or activities.• Navigating through internal systems such as SeaWare to service and assist with each reservation. Ensuring proper notation of all systematic or invoice change

Responsibilities:• Responding promptly to guest requests for special arrangements or services, while partnering with lines of business across company departments.• Developing product knowledge to help create a positive guest experience. Applying population data awareness towards sales and service approaches.• Implementing interpersonal communication skills and public relations theory to effectively engage in conversation and manage escalated interactions. • Troubleshooting technological applications on Apple and Windows devices. Protecting personally identifiable information of each guest to uphold company credibility.

Responsibilities:• Enforcing the five foundational keys of the company towards safety protocol. Collaborating with operational leadership to assist during emergency circumstances.• Partnering with team members to manage crowd fluctuation, while assisting the coordination team with the direction of trainers and College Program students.• Integrating personal cultural experiences into guest assistance to create optimum service, while communicating daily operational procedures and events.• Utilizing innovative payment processing software such as SNAP, for daily transactions. Incorporating verification measures to best manage confidential information.

Responsibilities:• Managing internal and external organizational communication through the use of Office 360 applications and Adobe Cloud Suite.• Researching travel industry standards for property development and assisting in the implementation of designs throughout the surrounding property.• Planning and organizing daily tasks while working both autonomously and with other team members to meet operational needs.• Facilitating data management through digital accounting systems and overseeing invoice distribution throughout the office.

Responsibilities:• Communicating university regulations and expectations to attendees, while providing the necessary guidance to enhance their time on campus.• Acting as a point of contact for parents and legal guardians to discuss safety or financial concerns and navigate them towards informational resources.• Maintaining an ongoing database of student accommodations and requests to report directly to management and superiors.• Developing online presentations through Powerpoint and Prezi to create engaging ways to address the student body of systematic updates.