Independent health insurance broker specializing in Medicare. Appointed producer for UPMC, Highmark, Humana, United and Aetna Medicare plans.

I offer an analysis of your current financial situation and help clients to Identify financial goals and concerns, develop plan to reach your goals and deal with concerns and Identify gaps, if present, and offer solutions to fill them. Use CRM software such as Salesforce to monitor clients. Disclosure:https://pittsburgh.massmutual.com/about-us/licenses

Applied years of successful academic library experience to a public library in the Reading, Pa. area. Used skills in budgeting, strategic planning, personnel management, and staff development to assist the organization in realizing the library's essential role in the community. Developed fundraising strategies and resource management to supplement public funding. Implemented educational programming for all age groups to meet the needs of a an culturally and ethnically diverse population.

• Directed the Library Resource Center in its function to provide information services to students, faculty, and staff in support of the curriculum and teaching. Provided information literacy training to students in first quarter and in specific courses throughout their degree program. Served 2,000 students and 100 faculty. Supervised staff and student workers.

• Directed the John Paul II Library activities to fulfill its mission of providing library and information services to administrators, faculty, and students for study, teaching and research. The library served 2,000 students and 100 faculty with a book collection of 200,000 and 800 journal subscriptions.• Directed the Information Technology Department, which included Network Services, Administrative and Academic Computing. Established policies and procedures to provide excellent customer service for the university community. Department maintained over 500 computers, network routers, wiring, servers, Internet, Help Desk. Assisted faculty in development of educational technology in the classroom.Supervised 15 FTE in Library and IT departments.

• Evaluated library operations and implemented procedures • Planned and implemented transition from card catalog to Dynix Library Systems.• Re-designed library to accommodate computer technology. • Coordinated all aspects of migration from card catalog to integrated library system: supervised preparation of online catalog database; planned retrospective conversion and reclassification of the library’s theology collection. Responsible for all aspects of budgeting and staff management

• Provided reference service and online database searching for faculty and • Taught information literacy to graduate and undergraduate students. • Supervised part-time circulation desk staff and students. • Managed all aspects of a manual circulation system Supervised staff and student workers