Clinical Coordinator
Current•Gather information from insurance companies to obtain authorizations for surgery, diagnostic testing, and pain management procedures or consultations.•Educate patients on procedures, perform verification and authorizations of surgeries with insurance companies and prepare charts for physicians.•Responsible for managing the back office operations of a physician’s office so that providers and other medical staff are free to provide the highest level of care to patients.•Verified providers medical claims in order to process appealed claims that were denied for reprocessing •Communicate with patients, scheduling appointments with patients while assisting providers with scribing. •Assist and support the Providers in leading training a team of professionals while developing them to meet and exceed patient demand. •Communicate with supervisors and peers about documenting and recording patient files and otherwise obtaining information from other medical facilities•Assist in providing specialized intimacy solutions to our wide patient based population •Establish process and procedures for the department which result in improved patient satisfaction which resulted in a promotion to Clinical Coordinator from Lead Medical Assistant from Medical Assistant•Responsible for patient triage while servicing over 800 patients per month•Responsible for assisting the Doctor with all in-office procedures •Manage and maintain electronic health records via Nexgen to ECW•Responsible for processing prescription prior authorizations•Screen and assess patient calls while collaborating with clinical technician to determine need for immediate care•Utilize knowledge of medical terminology and procedures in order to prepare patient charts while taking the initiative to use learned billing and coding in order to continue to improve my self-development•Update confidential client information files, scan documents into patient charts, and manage files as needed.