Objective:Dedicated Service Operations Representative with a track record of delivering exceptional customer service and optimizing service processes. Seeking an opportunity to leverage my skills in service support, administration, and relationship building to contribute to a dynamic organization.Professional Achievements:- Successfully assisted in organizing and implementing policies and procedures for the redistribution of millions of dollars in excess inventory throughout the western US region.- Developed and maintained outstanding relationships with external customers and internal stakeholders.- Provided reliable administrative support to upper-level management and department associates.- Consistently recognized for excellent customer service for both internal and external customers.- Played a key role in supporting testing of new system processes during the transition from QAD to Salesforce, Oracle & CPQ.Experience: contract management, customer relations, developing strong relationships with suppliers and sales team, database administration, inventory management, negotiation, reducing aged inventory, processes/procedure development; analysis, order processing
Listed skills include Inventory Management, Customer Service, Procurement, Purchasing, and 30 others.