•Defining, designing, and developing communication frameworks and processes tofacilitate the successful launch, adoption, and stewardship of strategic initiatives.• Developing and implementing DEI programs and strategies while guidingdecisions around creative content.• Designing and launching a Creative Advisory Council to boost creative inclusion• Expanding the Creative Inclusion Lab, a collective of storytellers, creators,strategists, and researchers tasked with generating fearless ideas and solutionsthat redefines how DEI is experienced for clients, consumers, and internalemployees• Building strong cross-functional relationships that mobilize and unify executivesand teams alike toward desired business outcomes.• Overseeing logistics and team morale to maintain continuity and improve valuecreation. Hearing and addressing the needs of stakeholders across theorganization.

• Acting Chief of Staff 2016-November 2019• Created an integrated messaging strategy to support New Business team andensure execution of the strategic plan was consistent with company values andmission• Guided and facilitated workstreams for agency partners involved in T3's PublicRelations and Analyst Relations efforts• Increased agency awareness by working closely with President, CCO, VP of NewBusiness and cross-functional team leads• Developed assets and tools that help New Business and create moreopportunities• Achieved Amazon bestseller status for CEO's book launch using innovativestrategies• Direct hiring, training and performance evaluations for Marketing staff andsupervise daily activities

• Acting Chief of Staff 2016-November 2019• Created an integrated messaging strategy to support New Business team andensure execution of the strategic plan was consistent with company values andmission• Guided and facilitated workstreams for agency partners involved in T3's PublicRelations and Analyst Relations efforts• Increased agency awareness by working closely with President, CCO, VP of NewBusiness and cross-functional team leads• Developed assets and tools that help New Business and create moreopportunities• Achieved Amazon bestseller status for CEO's book launch using innovativestrategies• Direct hiring, training and performance evaluations for Marketing staff andsupervise daily activities

• Maintained T3 brand standards and up-to-date content across marketing materials such as presentation decks, T-3.com (including the agency's blog), case stories and thought leadership initiatives (articles, speeches, etc.)• Worked closely with T3 leadership team and cross-functional team leads to capture and aggregate new business win themes across Tier One targets.

• Supported the marketing team in daily administrative tasks.• Assisted in marketing and advertising promotion.• Performed market analysis and research.• Focused on New Business goals and activities, delivered proactive, positive and impactful support to all T3 departments and executives.• Worked with business leads and other teams to maintain, refreshed all T3 case studies to exemplify the T3 brand pillars and accentuate T3 win themes.

• Developed new advertising campaigns, considering current and planned promotional activities.• Executed scheduling and logistics for a celebrity appearance and music performance for over 4,000 attendees.• Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.• Created innovative, eye-catching print, online, and TV campaigns that increased brand awareness and solidified shopper loyalty for the annual 11 million shoppers that visited the center.

• Developed and executed social media campaign that increased engagement across the multiple social media platforms by 30%.• Coordinated special projects including TV appearances on local News affiliates, features in trade magazines and coordinated showcases at iconic Austin music venues.•Elevated marketing and sales strategies for the award-winning college music festival “My Radio Festival” by utilizing consumer insights to shape growth and elevated marketing and sales strategies.

•Researched the market and competitor conditions that may impact profit margins and reported the trends to management. •Troubleshooted and solved any escalated customer service issues.•Prepared compelling and creative marketing activities to create and drive traffic to the property.•Developed and implemented short- and long-term marketing plans and goals to sustain sales. •Ensured compliance with government laws on Fair Housing.•Supervised and trained a team of leasing consultants to close leads by implementing exceptional customer standards at all times. •Received and screened a high volume of internal and external communications, including email, phone and mail. •Strategically filtered information and quickly assessed (often changing) priorities.•Prepared concise meeting agendas and took accurate minutes, understanding important takeaways and action items.