Ruth Akeke Email & Phone Number

Lagos State, Nigeria

I focus on increasing revenue by reclaiming abandoned bookings, converting non-paying customers to paying ones through effective communication, advising customers on optimal travel routes for improved experiences, detecting and mitigating fraudulent bookings, aligning new bookings with customer needs, promptly resolving payment issues to prevent revenue loss and ensure customer satisfaction, and tracking bookings to prevent cancellations and streamline the booking process for customers.

Nigeria

I am the first point of contact for patients, processing their requests in a timely manner.I have successfully managed calendars for patient appointments with zero level of conflictsI record patient information adequately using the hospital administration softwareI oversee screening phone calls to ascertain need and provide prompt feedback

Lagos State, Nigeria

I was responsible for drafting company letters that were clear, concise, and easy to understandI made sure that all company documents were properly recorded, filed, and easily traceable.I kept detailed company information with strict confidentialityManaged relationship with internal employees and external stakeholdersResolved clientele issues ensuring prompt action and resolution with the customer been adequately satisfied

Bsc Public Administration, Public Administration, 4.1

Activities and Societies: Political campaigns SUG, SOSSA, PASAN, member Winners Fellowshipcourses taken: Public Policy, Administrative.

Advanced Diploma, Air Ticketing And Reservation

Tourism Amadeus_GDS