Leasing Manager
Current• Oversee all aspects of leasing, ensuring effective staff leasing techniques, accurate reporting, and timely documentation.• Managed lease file audits, ensuring compliance with company policies and Fair Housing Laws.• Resolved resident complaints and concerns, maintaining high levels of resident satisfaction and retention.• Developed and implemented retention programs, including resident functions and promotions, to boost community engagement.• Assisted in the planning and execution of marketing campaigns, contributing to the development of annual marketing plans and budgets.• Supervised and trained a team of leasing agents, increasing team efficiency and closing rates through coaching and performance monitoring.• Helped drive property traffic and maintained a high closing ratio by executing effective marketing strategies and ensuring competitive awareness.