Leasing Manager
Current
Bloomington, Indiana, United States
- Oversee all aspects of leasing, ensuring effective staff leasing techniques, accurate reporting, and timely documentation.
- Managed lease file audits, ensuring compliance with company policies and Fair Housing Laws.
- Resolved resident complaints and concerns, maintaining high levels of resident satisfaction and retention.
- Developed and implemented retention programs, including resident functions and promotions, to boost community engagement.
- Assisted in the planning and execution of marketing campaigns, contributing to the development of annual marketing plans and budgets.
- Supervised and trained a team of leasing agents, increasing team efficiency and closing rates through coaching and performance monitoring.