• Currently managing projects to ensure the seamless and effective provision of services to customers.• Actively creating, evaluating, and maintaining comprehensive documentation of processes crucial for ongoing successful project implementation, ensuring a consistent delivery of high-quality services to customers.• Actively developing and implementing stakeholder reports and communication plans, fostering effective dialogue with project stakeholders.• Regularly updating leadership and key strategy stakeholders through progress meetings and comprehensive reports.

• Coached 2+ distributed and cross- functional software development teams to deliver quality features incrementally.• Successfully leading a high-performing team that consistently maintains a velocity of 90-100%, ensuring efficient project progress and delivery.• Coaching the wider organisation on Scrum.• Achieved the delivery of over 40 releases, for new app features and enhancements.• Achieved the delivery of 20+ app features, to include Remittances, Mobile Top Up and Bill Payment.• Fostering a culture of continuous improvement though frequent transparency, inspection and adaptation.• Facilitating Scrum events in a way that ensures full team engagement.• Removing obstacles for the team and promoting their self- organisation and growth.

• Developing unique and innovative holiday decor concepts that align with current trends, client preferences, and the brand identity.• Leading and overseeing the end-to-end execution of holiday decor projects, ensuring they are delivered on time and within budget.• Maintaining a high standard of quality in all design elements, ensuring that the final output aligns with the brand's reputation for excellence.• Working closely with clients to understand their vision, preferences, and specific requirements.

• Provided IT technical support at the vaccination blitz sites.• Configured technical equipment and the mobile platform designed for data collection, user management and decision support for utilisation at the vaccination Blitz sites.• Provided user training and IT support for health workers at health facilities in the Southern Region.• Ensured efficient data collection and vaccine dose administration via tablets and the mobile platform.

• Provided technical support to employees using software, hardware, or other computer systems and followed up with employees to ensure full resolution of technical issues.• Dispatched the MIS team to provide technical support for multiple health facilities in the Southern Region.

• Assisted with the execution and completion of software development projects to agreed timelines, scope and budget for private organisations and government agencies.• Supported the delivery of 2 software applications.• Performed the relevant Project Management processes to include project initiation, planning, execution, monitoring, controlling and closing.• Overseed the day-to-day software development project activities using Agile frameworks.• Managed cross- functional development team to achieve required project deliverables and business outcomes. • Formed new client relationships and strengthened existing client relationships to forge new opportunities.