Ruth Barsotti Email & Phone Number

Grass Valley, California, United States

Grass Valley, Ca, Us

Responsible for all branch operations and management of the teller line. Supports the Branch Manager in reaching assigned branch sales goals while ensuring an environment that produces excellent customer service. Creates and implements activities to motivate sales referrals. Responsible for HR tasks including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch employees alongside the Branch Manager. Approves branch purchase orders within pay limits and creates both daily and monthly schedules for branch personal to ensure proper staffing ratios. Assumes Branch Manager duties in their absence. March 2021 received President's Club award recognizing exceptional performance for the year 2020 and in 2022 received the title Assistant Vice President.

Acted as lead teller, responsible overseeing and directing the activities of the other tellers and supporting them in assisting customers. Responsible for addressing any customer service issues and escalating requests to upper management as needed. Assisted the Assistant Branch Manager in her duties including completing items on the monthly audit checklist and ensuring branch staff remained complaint with regulatory procedures. In this role I was also given the opportunity to train all new tellers and mentor tellers who needed assistance to reach their full performance.

Responsible for handling a variety customer transactions, creating solutions to customer concerns,recommending bank products and services and balancing a cash drawer daily.

Santa Ana

Responsible for managing and motivating the front desk team for EWC Santa Ana. Responsible for creating daily and monthly goals and ensuring that associates reach those goals. Respond to associate submitted forms and customer service issues.

Santa Ana, Ca

Maintain the cleanliness of the center. Schedule reservations for guests by answering phones and managing appointment times for guests in center. Meet sales goals for wax passes and products. Given increasing responsibility based on performance leading to a promotion that involves training Guest Service Associates franchisee wide. Trainer responsibilities include training new associates and preparing them for success when they join the company.

Garden Grove, Ca

Provide administrative support for all of the Water Services divisions. Track environmental compliance on issues related to water or sewer. Work with other agencies regarding water conservation or sewer issues. Review all memos reports and agendas written by the department.

La Mirada, Ca

Coordinated appointments, ran a variety of errands and general household maintenance for an elderly homebound couple.

Biola University

Managed the front desk area, including greeting visitors and responding to telephone and in-person requests for work orders. Addressed customer concerns and dispatched service providers accordingly. Organized files, input data and scanned documents.

Nevada County Executive'S Office

Duties included: assisting in the preparation and distribution of press releases; providing support with social media sites; responding to questions from the public and community organizations; assisting with department newsletter; event planning; posting updates to department Intranet & Internet; creating/updating media talking points; coordinating special projects and community outreach; creating and updating resource material; and interacting with other governmental and community-based organizations. Wrote the template for County-wide Contingency of Operations Plan and worked towards its implementation. Created Social Media pages and expanded the office's online presence. Managed data entry and filing for the deputy director regarding the annexing of city property.

La Mirada, Ca

• Represent 200 residents who reside in the “Hart” dorm• As an active voting member of the senate advocate on behalf of the voice of constituents • Liaison between the dorm and Associated Students by creating weekly newsletters discussing events, news, and facts on campus current events• Weekly interactions asking constituents questions, getting advice and feedback on different events, and soliciting their opinions and concerns to the senate• Advocate for the students to make a difference on campus• In partnership with 15 other Senators manage the student budget and review and pass proposals • As a part of the “Caf Committee" work collaboratively with BonAppetit company determining menus, developing marketing strategies and providing student feedback. • As part of the “University Services PAC” highly involved in the creation of a new dorm and cafe as well as the remodel of the existing food service locations.

Bachelor’S Degree, Political Science And Government

Activities and Societies: Board member of the BIOLA Legal Society, in charge of Social Media. Member of Pi Sigma Alpha Honors Society.

High School Diploma

Activities and Societies: KAPINCS Child Safety Puppeteers Greece 2011 Choral Tour