ROLES AND RESPONSIBILITIESACCOUNTS MANAGERManaging all financial matters for the business Chasing quotes Creating invoices Tracking payments Filing/Admin Relationship Management SageSTUDIO MANAGERGeneral maintenance around the studioManaging staff calendar and company eventsManaging cleaning and garden staffStudio shoppingHR Responsibilities Admin Studio Policies DisciplineLegal Matters Company Policies Contracts approval and creationPA TO FOUNDER AND CREATIVE DIRECTORRunning errandsSchool pick upsAssisting with personal admin that she may need

Marketing Agency that specialises in PR, Project Management and amongst many other things Digital Management.We supply our clients with fresh approaches for their brands to ensure they are always relevant to their target Market.We apply old school ethics to the new age mind set, something we do very well.

Managing CEO's diaryManaging CEO's personal errandsCEO Travel and Accommodation logisticsExecutive/Board Members Travel and Accommodation logisticsTaking Board Meeting MinutesBoard level AdminExecutive level AdminFielding callsFiling and AdministrationManaging Cleaning staffGeneral Office Management including buying office suppliesPlanning of company events

Instore and Roadshow PromotionsLaunch EventsSocial EventsMarketing of SMME Businesses

Bulk Sales to Hotels, Tour OperatorsBulk Sales to Corporate CompaniesAdmin – filingTelesalesCompiling of QuotesAdhering to MFMA protocolTravellingPlanning of work trips(for myself, colleagues,management)Booking Flights (for myself, colleagues, management)Booking Accommodation (for myself, colleagues,management)Booking Car Rental (for myself, colleagues, management)Booking meetings (for myself, colleagues, management)Confirming meetings (for myself, colleagues, management)InvoicingCold CallingSales Calls Follow upsSales PlanPricing of ticketsProject ConceptualizingProject ManagementProject PlanningProject ExecutionBasic Media PlanningCustomer RelationsClient Service ManagementHandling guest complaints/compliments on siteHandling guest complaints/compliments telephonicallyHandling guest complaints/compliments via emailAnnual Pass SalesEmploying of Sales StaffTraining of Sales StaffManaging the Sales StaffAnnual Pass Promotions PlanConducting Presentations – Internally and ExternallyMC of internal eventsManaging of Guest Relations teamEnsure and provide flawless, upscale, professional andhigh class guest service experiences;Analyse customer feedback and provide strategic directionto continuously improve overall rating;Respond to guests needs and anticipate their unstatedones;Expect and react promptly to guests’ requirements andinquires;Actively listen and resolve guests’ complaints;Coordinate and manage communication between guestsand staff and follow up to ensure completeservicerecovery;Promote all amenities, conveniences and programsoffered;Direct, coach and manage guest relations team to ensureall standards and operating procedures are adhered to;Appraise team’s performance and produce report;Oversee day to day operation of the Guest Relations department

Managing Project CoordinatorsCampaign AllocationCellphone and Mileage checking and sign offAdmin – FilingKeeping track of ALL campaigns running on a daily basisFinance - Wage Queries- KZN Petty Cash Manager Storecheck allocation Assisting Agent Area/Department Monitoring Warehouse in’s and outs Assisting Warehouse i.e. driving, packing, distributing Training BA’s and Permanent Staff Manage Campaigns – Surf Sampling, Nescafe Intersections, Nedbank Personal Loans Branch Opening

Finding new businessMaintainging current clientsVisiting clientsWorking with online and telephonic enquiriesManaging campaignsResearching clients and campaignsCompiling ReportsConducting PresentationsCollecting PamphletsDelivering Pamphles to its corresponding DepotCold Calling - Physical and Telephonic

Marketing and Sales Position, dealing with High School Students and thier Parents. High School Guidance Councellors and Principles, maintaining good relationships, event organising, event management, general postive outlook

Dealing with Clients, taking orders, maintaining relationships, selling consumables, delivering on occation.