Ruth Brian Email & Phone Number

Sunbury-On-Thames, England, United Kingdom

Sunbury-On-Thames, England, United Kingdom

Sunbury, Surrey, United Kingdom

Managing all logistics activities for designated portfolios within HR Learning Services. Ensure the training catalogue session demand is provisioned for in relation to faculty and venue booking, material ordering and additional equipment supplies in accordance with specific portfolio requirements. Manage all related finances and all data to ensure accuracy for high level reporting. Build relationships with key Stakeholders, internal colleagues and associated teams from Deploy, Logistics, Delivery and Commercial Services. Supporting the wider HRLS with projects including Salesforce Learning Application and Ariba Guided Buying.

Richmond Upon Thames, London

Managed the Richmond branch to deliver agreed KPI's, sales targets and set annual budgets, manage costs, conduct audits, minimise debt, grow, develop and retain the existing client base, account management of various local and National accounts, find, qualify and win new business for the branch, manage the staff including rotas, task delegation, training and development, offer service excellence to our clients, candidates and colleagues.

Richmond Upon Thames, London

Managed the temporary assignment staffing desk, retention of existing clients, sales activity to increase client base and grow temp numbers out to achieve agreed KPI's and budgets. Managed large accounts with volume temps reaching 205 for the desk at the highest point. Managed the day to day issues for the temps working, meeting new candidates and completed registrations. Ran the weekly payroll and handled tax and pay queries. Provided high standards of customer service to clients, candidates and colleagues.

Staines Upon Thames, Surrey

Managed various fashion departments including Womens, Mens, Childrens and Accessories, driving the team to deliver sales targets for each department, merchandised stock to new season layouts or to maximise sales, conducted store and department audits and provided customer service excellence. Responsible for daily staff management, development, training and new staff inductions. Managed store sales of customer storecard applications, dealing with all escalated service queries and complaints. Managed store Wedding Gift Service offering a full end to end gift purchasing, wrapping and delivery service.

Staines Upon Thames, Surrey

Managed Menswear and Homewear departments, driving the team to deliver daily sales targets, managed staff rotas, training and development, merchandise new stock and manage replenishment, conduct departmental audits, provided excellent customer service. Worked with HR to conduct assessment centres for new staff and other training events linked to the store account card.

Bedfont, London

Day to day management of the checkout and sales floor staff, organised staff rotas, provided training for new staff and refresher training for existing staff, supported with staff development, daily task management and workload delegation, managed all cash handling for the store including daily till checks, reconciliations and banking, support with and managed store stock audits, responsible for opening and closing of the store.