Ruth Browne Email & Phone Number

London, GB

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

- Set up the Global Cybersecurity Centre of Enablement- Define the Cyber Profession and Communities of Practice

Blackfriars, London, GB

• Clarified objectives, aligning them with the broader business strategy.
• Analysed culture and identified key stakeholders to ensure buy-in and commitment to the change.
• Developed the change vision and strategy, indicating steps and milestones to achieve programme goals.
• Established comms and engagement channels and developed a comms plan to govern how information will be shared while maintaining consistent messaging in collaboration with Global Communications.
• Developed the change narrative and adoption plans for execution across the business.
• Launched a female graduate internship programme.

Johannesburg, Gauteng, ZA

• Change Management and Communications
• Culture and Values Workshop Facilitation
• Team Development using CliftonStrengths
• Brand Development for Internal Communications
• Training material design for delivery in Articulate 360 and Rise on Moodle
• eCommerce Transformation

Sandton, Gauteng, ZA

• Developed and executed strategic communications for organisational change. This included creating change content, conducting surveys and readiness assessments, and promoting the business vision through monthly town.
• Successfully planned, organised, and delivered communications for high-profile roadshow events involving engaging speakers and scripting promotional videos.
• Enhanced leadership and team alignment through Culture and Values workshops (Values, Roles, and Goals) and CliftonStrengths¨ assessments.
• Strategically managed change communications for a business solutions tool implementation and ServiceNow portal user experience improvements.
• Crafted a successful communication strategy for tool and application implementation and developed an internal brand and communication strategy for one of the business's core services.

Johannesburg, Gauteng, ZA

• Applied Prosci's ADKAR Model to ensure successful adoption and meet transformation goals.
• Created Change Impact Analysis, Readiness Assessments, and comprehensive process documentation for Store Operations, Warehouse Management and Logistics including procure-to-pay and Cross-functional processes.
• Effectively engaged business and third-party stakeholders
• Oversaw the WordPress communications portal, launching monthly newsletters and updates.
• Introduced and managed a standalone WordPress HR Portal.

• Successfully increased revenue by 30% through implementing the following:
• Developed marketing and communication strategies and provided customer support across channels.
• Established a consistent identity and managed the brand narrative.
• Maintained company policies and procedures, overseeing departmental reporting.
• Planned and facilitated both internal and external promotional events.

New York, NY, US

• Increased visibility and growth of global FMCG and national brands, including Spar Group, Unilever PLC, Sharks Rugby Union and GO!Durban Public Transport Campaign.
• Supported clients with comprehensive brand management services: Communication strategy, marketing, internal publications, digital design and social media management.

Wrote, produced and directed photography for the monthly DIY DIVA segment.

• Introduced and produced SA Garden and Home’s first monthly email and online newsletter.
• Planned features, styled for photography, designed the magazine's layout and edited photos.
• Received a Caxton Excellence Award for Design

Certificate, Digital Transformation Strategy

Certificate, Business And Systems Analysis

Certified Change Practitioner

Certificate, Website Design Using Wordpress

National Diploma, Graphic Design