- Collaborated with the business and technical team to understand the requirements.- Prepared the Functional Specification Document.- Built high-performing applications using C#, Javascript and MS SQL.- Maintained and enhanced the intranet applications' features to optimize overall performance, compatibility and productivity.- Conducted walkthrough of the application and proficiently provided technical support to users from different units in the organization.- Worked with the scrum team from planning to deployment; facilitated all scrum events including Backlog Refinement, Sprint Planning, Daily Huddles, Sprint Review and Retrospective.- Assisted the Product Owner in writing User Stories, Acceptance Criteria and Test Cases in accordance with the standard template.- Oversaw team performance and assisted the scrum team in any blockers or impediments.

- Collaborated with a diverse team to bridge the gap between the business and the technical domain.- Authored technical documentation and secured Sign-off from external clients.- Delivered comprehensive support to the Quality Assurance team in validating the requirements for t the Test Cases creation.- Participated in the Project Timeline Planning together with the Senior Business Analyst and Project Managers.

- Collaborated with users from different units to discuss the requirements for system upgrade and proposed enhancements.- Analyzed and prepared detailed technical specifications.- Designed, developed and maintained applications used by the organization.- Provided pro-active troubleshooting support to swiftly resolve issues.- Managed Sharepoint including the sites and workflows of different units in the organization.