Ruth Chang Email & Phone Number

San Jose, Ca, Us

Wilmington, Ma, Us

Decreased amount of time required for developers and DevOps team to request and create AWS resources by designing CI/CD processes that enabled “one-click” automation.- Decreased amount of required time to provision AWS accounts from 2 days (manual) to 1 hour (automated) by designing CI/CD process using GitHub actions, Account Factory for Terraform, and other serverless technologies.- Created four additional CI/CD endpoints for self-service modules hosted on Backstage instance, including creating IAM roles for establishing trust between accounts and GitHub, SES identities, Route53 subdomains, and user access changes.

Wilmington, Ma, Us

Managed 100+ AWS accounts in AWS organizations during entire account lifecycle starting with new account creation or account migration, deploying operational resources and security measures, assigning appropriate access to accounts, assisting developers with their accounts, retiring the account when no longer needed, and nuking old accounts.- Reduced time required by DevOps team in looking up account metadata by creating CLI commands to list and search that returns desired account metadata immediately.- Simplified the process required by DevOps team to update AWS account metadata and cost categories by automating processes in internal deploy framework.- Assumed the role of helpdesk lead by designing and managing various forms and workflows across different platforms (Confluence, Jira, Azure DevOps, Microsoft Forms/Lists) for tracking and triaging help/resource requests, then delegating requests to appropriate owners.- Designed a resource deployment framework structure that allows DevOps team to easily add CloudFormation templates and API code as individual modules in that single framework rather than split among existing framework structures.- Implemented account baseline security features such as password policy, user and access key tracking, automatic creation of VPC flowlogs upon VPC creation event.

Wilmington, Ma, Us

Managed AWS resources for developing IoT platform (ADIConnect)- Created CloudFormation template for deploying ADIConnect cloud environment on EC2 instances with ThingWorx platform, Apache TomCat, and NGINX.- Managed ADIConnect instances and bastion servers used to access them.

Wilmington, Ma, Us

Provided first-line desktop IT support by identifying, troubleshooting, and resolving hardware, software, and OS issues for Windows and Red Hat Enterprise Linux (physical and virtual) in Longmont, Colorado; Seattle, Washington; and San Jose, California.- Installed, configured, managed, and upgraded server/workstation OS, hardware, and software, including off-hour scheduled maintenance times at local/remote sites.- Participated in disaster recovery team, standardized backup methods, and documented recovery procedures for remote sites.- Created self-help knowledgebase articles on a diverse range of topics on various platforms. Enabled users to reserve dedicated compute machines by creating a self-service website (Reserve A Box).- Led a team of four to design a Drupal-based internal knowledgebase site (cad.analog.com), reduced time required for migrating hundreds of existing documentation by web-scraping various sources on the intranet and importing them into new internal knowledgebase site rather than manually copy content over, and created authoring platform for documentation creation.

Us

Crystal Children's Choir's mission is to strive for choral music excellence by providing choral music education to children and blending the best of Eastern and Western musical traditions.

San Jose, Ca, Us

- Automated conversion of 200+ signed original Agency resolutions to soft copies for archives- Provided first-line desktop IT support by monitoring helpdesk, identifying and resolving software and hardware issues, and training on Windows XP and Microsoft Office

San Francisco, California, Us

- Coordinated logistics for Annual Conferences on Hoarding and Cluttering and Annual Awards Galas, including registration/guest lists, sponsorships, scholarships, webpage updates, creation and production of conference booklets, exhibitors, bookstore, ad space, and evaluations- Wrote grant proposals to obtain funding for programs and secured financial stability for organization and obtaining renewable contract with the City and County of San Francisco ($259,467 per year over 5.75 years)- Designed and produced organization brochures, reports, booklets, educational materials, DVD case art, PowerPoint presentations, and flyers- Maintained donor database on eTapestry.com and supervised data entry and cleanup- Streamlined operations through redesigning timesheet and payroll tracking systems, creating wiki containing consolidated internal procedures, implementing secure filing system, and setting up tracking documents- Supervised and trained 3-4 interns and volunteers to complete fundraising, communications, and operational tasks

San Francisco, California, Us

Resource Development Associates strengthens public and nonprofit efforts to promote social and economic justice for vulnerable populations. We support our clients through an integreated approach to planning, grant-writing, organization development and evaluation.

San Francisco, California, Us

The Mental Health Association of San Francisco (MHA-SF) is dedicated to improving the mental health of residents in the diverse communities of San Francisco through advocacy, education, research and service. In all its programs, MHA-SF works together with people and families challenged by mental illness and with the agencies that serve them to promote prevention, access to services, leadership, and independence.