-Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships-Ability to identify strengths & weaknesses of alternative sales approachesPrioritization & organization of time and customers-Experience operating computer systems, specifically Microsoft Office Suite and property management systems, Yardi (CRM)

• Achieved personal and team related revenue while ensuring departmental goals are met• Ensured business is accurately booked, communicated, and executed to perfection with service delivery in accordance with resort standards• Executed bookings in a professional manner with pre-defined parameters and standards to optimize revenue for the Resort• Responded to inbound customer service queue calls with the objective of selling and confirming room, restaurant, spa and golf revenue•… Show more • Achieved personal and team related revenue while ensuring departmental goals are met• Ensured business is accurately booked, communicated, and executed to perfection with service delivery in accordance with resort standards• Executed bookings in a professional manner with pre-defined parameters and standards to optimize revenue for the Resort• Responded to inbound customer service queue calls with the objective of selling and confirming room, restaurant, spa and golf revenue• Maintained knowledge of the resorts amenities and outlets as well as seasonal offerings, room packages, and special events• Utilized reservations booking programs such as Opera, OpenTable, Front Tee, and HotSos Show less

• Achieved personal and team related revenue while ensuring departmental goals are met• Ensured business is accurately booked, communicated, and executed to perfection with service delivery in accordance with resort standards• Executed bookings in a professional manner with pre-defined parameters and standards to optimize revenue for the Resort• Responded to inbound customer service queue calls with the objective of selling and confirming room, restaurant, spa and golf revenue•… Show more • Achieved personal and team related revenue while ensuring departmental goals are met• Ensured business is accurately booked, communicated, and executed to perfection with service delivery in accordance with resort standards• Executed bookings in a professional manner with pre-defined parameters and standards to optimize revenue for the Resort• Responded to inbound customer service queue calls with the objective of selling and confirming room, restaurant, spa and golf revenue• Maintained knowledge of the resorts amenities and outlets as well as seasonal offerings, room packages, and special events• Utilized reservations booking programs such as Opera, OpenTable, SpaSoft, Front Tee, GoConcierge, and HotSos Show less

Slice and decorate cakes, maintain cake inventories, check inventory levels, manage timeline for rush orders