Ruth Cluness

Ruth Cluness Email and Phone Number

Business administrator & project manager | Seeking opportunities to help charities, communities and individuals flourish @ UDNY COMMUNITY TRUST COMPANY LIMITED
Ruth Cluness's Location
Greater Aberdeen Area, United Kingdom
Ruth Cluness's Contact Details

Ruth Cluness personal email

n/a
About Ruth Cluness

* As of December 2023, a graduate of MSc in Psychological Studies (Conversion) at the University of Glasgow (2022-23) seeking opportunities to work with organisations which prioritise social value* A keen interest in supporting young people with their mental health, wellbeing, resilience and personal development, particularly in relation to post-secondary transitions* Building experience working with young people and vulnerable adults through a portfolio of volunteering and part-time work ***Experience and skills**** Business administration: project management, stakeholder management, reporting, small business marketing * Operations specialist in professional and executive education * Event manager with a passion for exceptional customer experience*** About me **** Relationship builder: working in teams and making human connections is my thing* Global outlook: experience working with diverse cultures and business sectors* Intrepid explorer: love to travel for business and pleasure * Warm-hearted / cool-headed

Ruth Cluness's Current Company Details
UDNY COMMUNITY TRUST COMPANY LIMITED

Udny Community Trust Company Limited

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Business administrator & project manager | Seeking opportunities to help charities, communities and individuals flourish
Ruth Cluness Work Experience Details
  • Udny Community Trust Company Limited
    Manager
    Udny Community Trust Company Limited Aug 2024 - Present
    Aberdeenshire, Scotland, United Kingdom
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  • Computers & Integration
    Business Support
    Computers & Integration Dec 2023 - Aug 2024
    Aberdeenshire, Scotland, United Kingdom
    * Designing and developing a digital media strategy for a small charity, including new website and social media channels.* Developing enhanced strategy for community and client engagement.* Deputising for Business Manager, as required.
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  • Freelance
    Event And Project Manager
    Freelance Apr 2018 - Aug 2024
    United Kingdom
  • London Business School
    Engagement And Programme Manager, Leadership Institute
    London Business School Oct 2020 - Sep 2022
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  • London Business School
    Senior Project Manager
    London Business School Feb 2018 - Apr 2018
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  • London Business School
    Lead Programme Manager
    London Business School Jun 2017 - Feb 2018
    London, United Kingdom
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  • London Business School
    Project Lead
    London Business School Nov 2016 - Aug 2017
    Overseeing strategic events and initiatives throughout the 50th anniversary year of Executive Education at London Business School.
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  • London Business School
    Programme Manager
    London Business School Aug 2014 - Nov 2016
    Responsible for seamless delivery of world class Executive Education training, including high calibre Open programmes for senior executives and Custom programmes for top-tier clients.Logistics planning and executionConsistent high-quality delivery evidenced by feedbackKey liaison for customers, clients and stakeholders Risk assessment and mitigationUse of project management tools including MS Project Crisis management (even the best laid plans can go awry!)Financial management and delivery of programmes within budgetActive contributor to team projects demonstrating commitment to team performance and morale.
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  • Bpp
    Programme Support Manager (Online Learning, Leadership & Personal Development)
    Bpp Feb 2013 - May 2014
    London, United Kingdom
    Product development support.Process improvement and mapping.Quality Assurance: monthly review of online course feedback and referral of issues to development team for correction.Administration of online programmes including sourcing of subject matter experts (SMEs) for new online courses; scheduling of and studio set up for recordings; co-ordination of development team throughout the development process.Technical support for online programme and administration of Kallidus VLE.PA support to Senior Management Team: room booking, travel booking, minute-taking.
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  • Bpp
    Product Administrator (Banking & Finance)
    Bpp Jun 2012 - Feb 2013
    London, United Kingdom
    Scheduling and setup of courses run by internal and freelance presenters.Contact for internal stakeholders in relation to product enquiries: I liaised frequently with marketing, sales and client care teams to promote product range internally across business units. Created a refresher training and information pack for key account service team. Preparing operational KPIs and other management information reports Assisting departmental Quality Assurance manager with monthly internal resource billability reports.
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  • Bpp
    Enrolment Officer
    Bpp Jun 2011 - Jul 2012
    Delegate enrollment for one of UK's leading professional education providers.Product specialist in Financial Services qualifications.Attention to detail and high standards of professionalism demonstrated in communicating with individuals at all corporate levels. Managing priority client accounts and providing a tailored service to meet clients' requirements. Interviewing and recruitment of new team members.Training of peers.Demonstrated initiative in standardising processes and sharing information in order to provide a better service to our clients.
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  • Delaware North Companies
    Admin Assistant
    Delaware North Companies Oct 2010 - Jan 2011
    Administration & reception duties.Invoice preparation, using MYOB.Acting office manager during test matches, supervising short-term temporary staff.
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  • Inghams
    Assistant To Overseas Costs & Revenue Manager
    Inghams Apr 2010 - Jul 2010
    Database set-up, maintenance and monitoring.Invoice administration,­ SAP coding and processing.Preparation of overseas staff payroll and expense payments.Ad hoc tasks to assist with budgeting and reporting of overseas staff costs.
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  • Inghams
    Accounts Supervisor
    Inghams Dec 2009 - Apr 2010
    Supervised weekly accounts from 17 resorts and provided Head Office with weekly sales figures from operating area via the company Access database.Weekly reporting.
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  • Inghams
    Resort Representative
    Inghams Dec 2007 - Oct 2009
    Customer service, complaint handling, building and maintaining relationships with suppliers (German speaking).Administration, accounts and logistics planning.Excursion guiding.
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Ruth Cluness Skills

Customer Service Management Training Sales Account Management Time Management Microsoft Office Communication Stakeholder Management Tourism Microsoft Excel Outlook Organizational Effectiveness German Microsoft Word Tour Operators Administrative Work Leadership Budgets Event Management Team Leadership Business Strategy

Ruth Cluness Education Details

Frequently Asked Questions about Ruth Cluness

What company does Ruth Cluness work for?

Ruth Cluness works for Udny Community Trust Company Limited

What is Ruth Cluness's role at the current company?

Ruth Cluness's current role is Business administrator & project manager | Seeking opportunities to help charities, communities and individuals flourish.

What is Ruth Cluness's email address?

Ruth Cluness's email address is ru****@****l.co.uk

What schools did Ruth Cluness attend?

Ruth Cluness attended University Of Glasgow, University Of Aberdeen.

What are some of Ruth Cluness's interests?

Ruth Cluness has interest in Skiing, Outdoor Pursuits, Snowboarding, Horse Riding, Overseas Travel, Reading, Personal And Professional Development, Adventure Sports.

What skills is Ruth Cluness known for?

Ruth Cluness has skills like Customer Service, Management, Training, Sales, Account Management, Time Management, Microsoft Office, Communication, Stakeholder Management, Tourism, Microsoft Excel, Outlook.

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