Ruth Cooney Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Dublin

Groupschemes.com is a multi-award-winning supplier of online employee and customer benefits, serving hundreds of organisations in Ireland and the United Kingdom for the last 12 years. We specialise in sourcing exclusive benefits to suit employee/customer demographic, making them available on custom built branded websites, and updating users electronically.• Supporting Partner and Communications Team to source, develop, curate and promote content across multiple client groups within Ireland and other jurisdictions• Leading the creation, sign-off and release of digital content via website, email and social media• Joint managing partner and communications teams who are responsible for all end-usertouchpoints• Implementing new process training, with the Director of Content and Partner Offerings, to the Partner and Communications Team• Dealing with customer escalations from the communications and customer service teams which relate to the Irish audience and partners• Working with the Director of Content and Partner Offerings to ensure annual budgets targets are at minimum met or exceeded• Account Managing partners• Contributing to and overseeing new end-user products• Content creation, copywriting, copyediting and proofreading duties • Campaign management and directional input on all ROI campaigns

Dublin 2

Employee Engagement Software - www.wrkit.comA savvy software start-up - growing fast! Wrkit was formed in May 2017 following the merger of Groupschemes.com and POWR Life. With offices in Dublin, Boston and London our diverse team combines innovation and experience. We are ambitious and committed to delivering the most engaging and easy to use products. Our platform includes employee wellbeing modules, financial savings, recognition, rewards and learning modules.The Wrkit mission is to enhance the business culture and financial performance of progressive companies by providing easy to use, data driven, employee engagement and retention solutionsRole description:• Supporting Partner and Communications Team to source, develop, curate and promote content across multiple client groups within Ireland and other jurisdictions• Editing POWR articles for publication • Leading the creation, sign-off and release of digital content via website, email and social media• Managing partner and communications teams for Ireland, UK and US who are responsible for all end-usertouchpoints• Implementing new process training, with the Director of Content and Partner Offerings, to the Partner and Communications Team• Dealing with customer escalations from the communications and customer service teams which relate to the Irish audience and partners• Working with the Managing Director and CEO to ensure annual budgets targets are at minimum met or exceeded• Account Managing partners and affiliates• Contributing to and overseeing new end-user products• Content creation, copywriting, copyediting and proofreading duties • Campaign management and directional input on all ROI, UK and US campaigns

Dublin

• Campaign scheduling – ensuring all campaigns are booked and delivered in accordance with the SLA • Overseeing campaign management partners on day-to-day operations• Liaising closely with Sales team on all client campaigns• Building all widgets, client display and general branding, and surveys and uploading all to site• Working with Design/Content/Operations teams to ensure content and creative assets are provided or developed on time• Overseeing all campaigns on ongoing basis to ensure full delivery against KPIs• Overseeing total inventory to ensure maximum delivery of campaigns (and no inventory shortages)• Producing and presenting monthly perspectives on campaign performance (macro issues or trends)• Supporting Brand Marketing Manager on marketing projects• Monitoring and reporting on all aspects of client/agency campaigns• Managing information and general operational team support• Managing the production process and creative requirements, directly with clients and the operations team and any other liaisons around production• Giving website support to members on a frequent basis• Attending team meetings and providing necessary updates on schedule, inventory, KPIs and trends• Monitoring and reporting on market and competitor activities and providing relevant reports and information to the team• Contributing ideas and suggestions around more creative and streamlined client solutions• Contributing written content on-site ensuring that it is engaging for the audience and is of house style/tone• Daily use of sites including: Google Analytics, Double-Click for Publishers, Circulator, Clixtrac, Wordpress, Survey Monkey

Dublin

•Editing and proofreading manuscripts and galley copies, finalising proof corrections and author inputs; and compiling reader’s reports on un-solicited submissions. Submitting relevant books on our list for various national and international prizes, and grants, organising a fundraising calendar, and sending out galley and final copies for review dealing with queries as they arose•Heading up the academic marketing campaign including; researching and creating marketing lists•Setting up the Dublin office, enquiries into establishing a pop-up shop, reorganising archives and files and developing a digital system for easy accessibility. Managing the European office’s bills, invoices, and phone calls etc and developing new strategies for shipping books based on cost-effectiveness. Working independently and managing the office whilst also supervising a small group of interns and ensuring all their project deadlines are met, liaising with the Press’ international offices, and working with and sourcing quotes from printers. Administrator for the Press’ Applied Literary Translation Certificate programme•Issuing reminders, initiating the flow of information between the publisher and colleagues, maintaining the various calendars; office, fundraising, employee attendance and the publisher’s calendar, making reservations for business lunches, and assisting the publisher in every aspect of the day to day running of the company. Scheduled the Press’ meetings and calendar for the Frankfurt Book Fair 2014 and organised additional travel funding•Typing, filing, scanning, day-to-day operations, creating and maintaining key databases, spreadsheets and other records and handling correspondence of a general and confidential nature, carrying out project-related, development, and HR administration – maintaining and improving systems, filing for applications. Completing additional tasks pertaining to my position including devising an office manual pertaining to Irish law and employment

London, United Kingdom

• A member of the "Services" Team on SB1• Giving great customer service in the pivotal sections of Fitting Rooms, Tills and the Information Desk• Showing intuition and great product knowledge to give the customer the best experience and advice• Worked during the International and exclusive launch of "Kate Moss for Topshop" 2014 among celebrity guests, media, and various other customers.

London, United Kingdom

• Internet research for key editorial projects, both digital and print including sourcing of images and quotes, liaising with image suppliers, organising and creating picture credits, and completing commercial request forms• Assisting in preparation of manuscripts entering production, including proofing, indexing, checking proof corrections, preparing cover briefs, and commenting on book proposals• Reorganisation of key editorial files, archiving, filing and office organisation• Creating and updating key editorial records on the database, and analysis of spread sheet data • Use of Biblio, including copywriting, writing BCC forms, blurb writing and cover design briefs• Creating new boards on company Pinterest, image research for blogs, books and website• Submitting books to the US Library of Congress - CIP Application asking files• Copyright permissions re-clearances – emailing and researching copyright holders, familiarity with clauses and how they differ, writing and editing contributor contracts • Assessing and ordering book requests for reviewers• Use of MDL Client Portal• Use of Microsoft Office suite for MAC• Attended A&P Editorial workshop entitled “Talking to Librarians”• Researching contacts for events and conferences

London, United Kingdom

• Attended the "Irish and the City" conference in Birbeck University • Aided with student marketing campaign• Brief experience using Nielson Pub-Web, hyperlink, AI's, Twitter, Excel and Spread sheets, and Amazon Advantage• Typing up plays which are to be re-published; correcting grammar and converting text to house-style• Proofreading and completing the final proof on volumes and plays, reporting on submissions, indexing etc.

• Enabling smooth running of restaurant• Taking and recording bookings- Operating the Livebooking system• Being the face and representative of the restaurant• Vital to customer relations, creating a friendly, enjoyable atmosphere• Working in a team to ensure the best customer service possible• Advising customers on menu items

• Enabling smooth running of examinations• Ensuring compliance with university standards, rules and regulations• Responsible for the security, transportation and confidentiality of examination scripts

University College Dublin

• Contacting Graduates to ascertain information on current prospects• Recording and processing said data for analysis

• Vital to customer relations, creating a friendly, enjoyable atmosphere• Working in a team to ensure the best customer service possible• Advising customers on purchases and sizing

• Communicating and interacting with the public to promote various products - Clients included Glenisk and Arnotts• Maintaining enthusiasm and excitement for the product to create a positive image• Being a representative of a brand and upholding the standards expected of the company• Customer Service

• Vital to customer relations, creating a friendly, enjoyable atmosphere• Working in a team to ensure the best customer service possible• Advising customers on purchases and sizing

Part of the Vice Blogging network“VBN is a collection of what, in our opinion, are the most interesting, relevant and popular independently run blogs on the planet…. ”• Maintaining a certain amount of “followers”• Blogging on unique, interesting and current events• Commenting/blogging about requested events/styles/trends/art from the Vice editors

Master Of Philosophy (M.Phil.), Literature Of The Americas

Dissertation Title: A Savage Journey to the Heart of Hunter S. Thompson's American Dream

Honors Bachelor Of Arts Degree, English And Classical Studies

BA Hons. Joint Major English and Classical Studies

Leaving Cert, English, Irish, French, Maths, Classical Studies, Home Economics, Physics, Biology

Activities and Societies: Debating, Athletics, Basketball (Minor, Junior, Cadet, Seniors, U19, SDL/DL Champions), Swimming: Lane Coaching.