Ruth Daniele Torres Email & Phone Number

Philippines

Sydney, Nsw, Au

City Of London, Greater London, Gb

• Analyzed customer data to identify areas for improvement and made recommendations to keystakeholders for resolving customer issues.• Created dashboards and visualizations to communicate data insights to stakeholders.• Ensured that dashboards are efficient, usable, and accurate.• Participated in team meetings and collaborated with cross-functional teams to drive processimprovements and enhance customer satisfaction.• Helped define and execute new process improvement opportunities.• Escalated complex customer issues to appropriate internal and external teams and followed upto ensure a resolution.• Mentored and trained junior customer care agents to ensure high-quality performance.

Lakeland, Florida, Us

-Analyzed inventory data to identify trends and make recommendations for optimizing inventory levels -Placed and managed orders with suppliers to ensure timely delivery of goods -Monitored stock levels and prioritized restocking of high-demand items -Developed and maintained strong relationships with suppliers to ensure timely delivery of goods and to negotiate favorable terms

Irvine, Ca, Us

-Ensured all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met-Researched and confirmed product availability and pricing to the requestor-Provided ETA, tracking status, and other information requested by the customer-Member of Employee Engagement Team for Sales Department-Created content for social media posts-Responsible for planning and executing activities aimed to motivate employees