Ruthe Roberts Email & Phone Number

San Jose, Ca, Us

Livermore, Ca

Mange tasting room associates and all tasks related to running the tasting room (scheduling, reservations, inventory, sales, customer service, wine club manager assistance, etc.).

Saratoga, California, United States

Duties involve: Focal point for all incoming purchase orders and RFQ's from customers and processing of (quoting of prices and ship dates, etc.). Create work orders for internal parts, create pick lists for stock items, track DMR/RMA jobs, entry and maintenance of database. Maintenance of special customer projects from start to finish. Maintain all purchase order and drawing files. Research and answer inquires from local and global customers regarding PO's and RFQ's. Manage customer's on-line order system. (Systems knowledge: JobBoss = 3 years.

Duties involve: Interface with external and internal customers. Focal point for all incoming purchase orders from customers and processing of (quoting of prices and ship dates). Focal point for receipt of internal purchase orders, enter into database and create work orders. Create work orders for internal parts, process splits, create pick lists, track DMR/RMA PO's, maintenance of database. Maintain all purchase order and drawing files. Answer/research questions for customers regarding PO's. (Systems knowledge: JobBoss = 1 year and Vantage = 3 months.

Duties involve auditing and entering all CM files against the MS Access DB. Processing and maintenance of Class I & Class II ECPs, DRs, Drawings and Deviation/Waiver database creation/entries. Secretariat for the IRB & CCB. Maintain all Scenario and DD250 files and database information for the program. Collect CM metrics and create monthly Customer report. Writing processes and procedures for the CM organization, in compliance with CMMI Level 3. Facilitating the collection and control of all program documentation and drawings for incorporation into the CM database and library. Participant in the Process Performance Improvement Team in support of the CMMI initiative. Wrote several Organizational level processes and procedures.

Maintenance of QSM web pages, POC for all TACACS requests/approvals. POC for network device configuration templates tracking changes, approvals and updates associated with them. POC for network device access list templates; tracking changes, approvals and updates associated with them. Chairperson for Change Control Board and meetings associated with device configurations & access lists, created agendas, briefings and meeting minutes. Also, wrote processes, procedures and standards associated with CM projects and implementing them. Helped other groups to write and implement theirs. Created and maintain the CM group project schedule.

Maintenance of QSM web pages, POC for all TACACS requests/approvals. POC for network device configuration templates tracking changes, approvals and updates associated with them. POC for network device access list templates; tracking changes, approvals and updates associated with them. Chairperson for Change Control Board and meetings associated with device configurations & access lists, created agendas, briefings and meeting minutes. Also, wrote processes, procedures and standards associated with CM projects and implementing them. Helped other groups to write and implement theirs. Created and maintain the CM group project schedule.

Handling, processing and delivery of program CDRL's and maintaining the tracking database (Filemaker Pro). Conducted audits of DM library files. Process customer requests. Maintain database and track all DCR's, SCN's, and Specification revisions to close. Wrote CM & DM program practices and procedures documentation. Create and submit weekly and monthly status reports to program Management and/or group Directors. Maintain program WEB site; personnel access, upload and maintenance of documentation files. Participated in the company ISO audit.

Duties involved handling, processing and delivery of program CDRL's and maintaining the tracking database (Filemaker Pro). Conducted audits of DM library files. Process customer requests. Maintain database and track all DCR's, SCN's, and Specification revisions to close. Wrote CM & DM program practices and procedures documentation. Create and submit weekly and monthly status reports to program Management and/or group Directors. Maintain program WEB site; personnel access, upload and maintenance of documentation files. Participated in the company ISO audit.

The duties involved collecting, compiling, organizing and accounting of functional, operational system specifications and procedural documentation. Development of a database using Microsoft Excel for accountability/maintenance of the TDP Library holdings. In charge of tracking all RFC/ECP's, to include processing/updating the document redlines/updates into the softcopy library on the Sun System (Interleaf), production and distribution of change letters to the required recipients. Also maintain the company program contractual documentation data bank, to include producing, processing, maintaining and distribution.

The duties involved collecting, compiling, organizing and accounting of functional, operational system specifications and procedural documentation. Development of a database using Microsoft Excel for accountability/maintenance of the TDP Library holdings. In charge of tracking all RFC/ECP's, to include processing/updating the document redlines/updates into the softcopy library on the Sun System (Interleaf), production and distribution of change letters to the required recipients. Also maintain the company program contractual documentation data bank, to include producing, processing, maintaining and distribution.

Sole document control accountability support for multiple customer program areas, administrative and computer/AIS support to customer, subordinates and visitors, computer security and meeting arrangements/support. Wrote, coordinated and published operation/regulation documents and presentations in various aspects of computer and document control security. Performed various customer directed special assignments (i.e., Personnel and Contractor Facility Accountability Audits). Assisted in development of a community wide on-line Document Control database system. Position required excellent communication skills; had extensive customer and vendor contact.

Administrative support to customer, subordinates and visitors, visitor control point of contact (incoming/outgoing) for Launch Base, document control accountability focal point for numerous areas. Duties included all aspects of document control and visitor control and accountability for Launch Base activities, and administrative security support.

Document control accountability for an extremely large program and general databank/document control duties. In charge of auditing, researching and maintaining the document control database system. Also, during this time period I supported the Security office in an administrative position in charge of processing all visitor approvals, requests and badging for all incoming and outgoing visits in support of the program; lock & key point of contact support and administrative/security support to subordinates.

Handling general secretarial duties to include filing, typing, operating IBM terminal, screening and directing incoming calls and mail, and providing support for special assignments. Responsible for performing more specialized administrative duties in support of the Special Projects Security section, which included processing identification cards, passes, visitor requests, security clearance requests, and maintaining related files and records.

Provided secretarial support for a Program Manager and staff involved in the development of new business. Duties included typing, file maintenance, travel/meeting arrangements, coordinating and publishing documents and presentations, and various special assignments. Position required excellent communication skills; had extensive customer and vendor contact. Was promoted to the position of Engineering Project Assistant where my responsibilities included basic data management activities such as document identification, processing, impounding, researching, and retrieving.

Aa, Horticulture

Education record

How to Build and Improve Customer Service, How to Manage Multiple Projects/Priorities, How to Handle Stress in the Work Place

Education record