Ruth Fermo Email & Phone Number

Seattle, Washington, United States

Everett, Washington

Assess customer credit report to establish approval of credit limit and payment terms.Perform periodic credit reviews.Monitor risk for new and existing customer credit limits.Manage collections of past due ageing, perform audit reconciliation and provide follow-up action plans to resolve past due balances, disputes, and deductions as needed.Review risk assessment on declined sales orders.Collaborate with the Sales Team providing status of any potential credit risk and on-going collection activities.Keep Management and Sales teams notified of any global view’s which can impact the Domestic or International business partnerships.Provide analysis of credit risk, collections, reserve forecast and supply strategic recommendations for high risk accounts to the Management Team.Partner with Charge back Analyst to provide support or assistance in resolving continued charge backs or compliance disputes.Supply input and support for internal and external audit activities.Provide content which supports the development and implementation of new credit processes.

United States

Bothell, Wa

•Primary point of contact for the business users of the systems, being knowledgeable of the relevant process/procedures of the department, and the use and operation of the business systems.•Initial Tier 1 support contact for user problems/issues with the relevant business systems, providing remediation through systems adjustments/corrections and/or escalation to appropriate alternate resources, documenting all incident opens/updates/closures in company tracking system.•Maintain a number of business operations duties requiring specialized knowledge and/or access to the business systems that support the operational completeness, quality and timeliness of the department.•Support changes to the systems/processes of the business in the form of requirements gathering, documenting efficiency, test scenario crafting, testing & verification, pre/post-release user training, and release coordination.

Bothell

▪ Provide administrative support to the executive management of Operations and Sales Teams.▪ Manage administrative processes including processing company correspondence, directing billing vendor system requirements, and providing instruction parameters to IT to facilitate the running of reports.▪ Provide expertise in identifying inefficiencies for reporting and business processes.

Bothell, Washington

Help create, implement and streamline sale and client services with a focus on invoicing strategy. Manage and maintain multiple in house and external billing sites. Run monthly, weekly and daily audits and reports.

Bothell, Washington

Manage financials for national based portfolio. Work direct with a national marketing sales team as a liaison between sales, client and all other internal departments. Business to business credit analysis, account reconciliation, payment plans and settlements. Managed monthly financial reporting to national sales and marketing team and credit department. Oversee all client acquisitions and dispositions. Responsible for specialty billing server's such as avidbill, nexus, payscan, and Ops Technology.

Bothell, Washington

Business to business credit analysis, account reconciliation, payment plans and settlements. Created client credit watch reports for sales. Monitored and maintain bad debt accounts. Managed weekly and monthly financial reporting. Liaison between sales and customers to ensure long standing relations. Ensured customers understanding of contractual and financial obligations. Educate sales on company policy and procedures. Coached new hire and intermediate Credit Representatives on job duties, strategic planning and with time management skills.