Head Of Customer Success
Current
Feb 2024 - Present
AeroLeads people directory · profile
Ruth Frantz Gale Email & Phone Number
CS Leader | Lover of food, puzzles & sarcasm | Syracuse & USC alum
at
Vanta
1 work email found
@outreach.io
3 phones found area 206 and 888
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
CS Leader | Lover of food, puzzles & sarcasm | Syracuse & USC alum
Location
Greater Seattle Area, United States
Who is Ruth Frantz Gale? Overview
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Quick answer
Ruth Frantz Gale is listed as CS Leader | Lover of food, puzzles & sarcasm | Syracuse & USC alum at Vanta, based in Greater Seattle Area, United States. AeroLeads shows a work email signal at outreach.io, phone signal with area code 206, 888, and a matched LinkedIn profile for Ruth Frantz Gale.
Ruth Frantz Gale previously worked as Head of Customer Success at Vanta and VP of Customer Success at Submittable. Ruth Frantz Gale holds Ba, English And Sociology from Syracuse University.
Company email context
Email format at Vanta
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*@outreach.io
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AeroLeads found 1 current-domain work email signal for Ruth Frantz Gale. Compare company email patterns before reaching out.
Profile bio
About Ruth Frantz Gale
My mission is to make an impact on the business by driving customer retention, loyalty, and advocacy, as well as increasing revenue and profitability. I am passionate about helping others grow personally and professionally, and I foster a culture of collaboration, feedback, and innovation within my team and across the organization. I am also obsessed with staying on top of the latest trends and best practices in SaaS and media, and I leverage my skills and knowledge to create and implement effective strategies and solutions for our customers.
Listed skills include Social Media, Social Media Marketing, Facebook, Press Releases, and 36 others.
Current workplace
Ruth Frantz Gale's current company
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17 roles
Ruth Frantz Gale work experience
A career timeline built from the work history available for this profile.
Vp Of Customer Success
Supported both Customer Success Management and Account Management teams. Responsible for retaining more than $25m ARR and growth of 15% YoY.
Jul 2022 - Feb 2024
Customer Success Coach
Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions.
Sep 2023 - Jan 2024
Vp Of Global Customer Success & Support
Supported global post sale teams comprised of CSMs, technical account managers, support and customer ops.
Feb 2022 - Jul 2022
Sr. Director Of Customer Success
Jul 2021 - Feb 2022
Advisor
Jul 2021 - Aug 2021
Head Of Customer Success
Jan 2021 - Jul 2021
Director Of Customer Success
Nov 2020 - Jan 2021
Senior Manager, Customer Success
Jan 2019 - Nov 2020
Product Manager - Growth
Mar 2018 - Jan 2019
Director Of Technical Support
Outreach is an enterprise communication platform for sales. We make enterprise sales organizations more efficient and effective by optimizing their communication process for sales reps and team managers. We provide a unified communication platform with an intuitive interface that helps sales reps communicate more effectively through any channel, and provide managers with the tools to monitor and improve their team’s performance.Managing our first line of support for all customers, my team delivers sub 30 minute first response times, 97% customer satisfaction rating and deep technical understanding of Outreach. Reporting to the SVP of Customer Success, our team is tasked with product quality as well as supreme customer experience for all the users we come in contact with.
Jul 2017 - Mar 2018
Sr. Mgr., Technical Support Engineers
Nov 2015 - Jul 2017
Lead Customer Experience Coordinator
Redfin is a company of real estate agents and software engineers on a mission to make buying or selling a home better for you.The Partner Program team, based in Seattle, works with over 2,000 partner agents nationally to ensure our customers are receiving stellar service regardless of the area or price point where they are buying. We partner with agents from other brokerages to work with you when you're selling a home outside our service area or below our minimum price. Our team knows real estate is a business that is always 'on'. We're here seven days a week ensuring our agents have the best support and our customers can come to us with questions. We work with agents to guide them to use the best practices when dealing with internet referrals and are the go-between just in case anything goes south.
Dec 2014 - Nov 2015
Customer Experience Coordinator
-Managed 350 partner agent relationships--from Maine to Miami-Responsible for $700,000+ revenue-Maintained at 69% customer satisfaction score (Apple sits around 70%, Southwest Airlines at 59% and AT&T at 11% for benchmarks)
Sep 2013 - Dec 2014
Project Manager
Oct 2012 - Sep 2013
Executive Assistant
With VP of Communication, co-wrote new branding material for prospective franchisees. Created more than 10 databases to track more than 400 constituents, predominately through Excel.Recruit, interview and hire administrative employees.
Sep 2011 - Oct 2012
Alumni Director And Web Coordinator
Through Facebook, developed and implemented alumni events that increased alumni participation by 30%, including the use direct marketing by reaching out to active alumni.Developed and implemented the protocols and use of databases such as Facebook to track alumni. This effort increased the alumni database by 40% or 500 individuals.
Nov 2007 - Jun 2009
2 education records
Ruth Frantz Gale education
Ba, English And Sociology
Syracuse University
Ma, Journalism
University Of Southern California
FAQ
Frequently asked questions about Ruth Frantz Gale
Quick answers generated from the profile data available on this page.
What company does Ruth Frantz Gale work for?
Ruth Frantz Gale works for Vanta.
What is Ruth Frantz Gale's role at Vanta?
Ruth Frantz Gale is listed as CS Leader | Lover of food, puzzles & sarcasm | Syracuse & USC alum at Vanta.
What is Ruth Frantz Gale's email address?
AeroLeads has found 1 work email signal at @outreach.io for Ruth Frantz Gale at Vanta.
What is Ruth Frantz Gale's phone number?
AeroLeads has found 3 phone signal(s) with area code 206, 888 for Ruth Frantz Gale at Vanta.
Where is Ruth Frantz Gale based?
Ruth Frantz Gale is based in Greater Seattle Area, United States while working with Vanta.
What companies has Ruth Frantz Gale worked for?
Ruth Frantz Gale has worked for Vanta, Submittable, Catalyst Software, Esper, and Boostup.Ai.
How can I contact Ruth Frantz Gale?
You can use AeroLeads to view verified contact signals for Ruth Frantz Gale at Vanta, including work email, phone, and LinkedIn data when available.
What schools did Ruth Frantz Gale attend?
Ruth Frantz Gale holds Ba, English And Sociology from Syracuse University.
What skills is Ruth Frantz Gale known for?
Ruth Frantz Gale is listed with skills including Social Media, Social Media Marketing, Facebook, Press Releases, Marketing, Social Networking, Public Speaking, and Journalism.
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