Ruth Holden Email & Phone Number

Bay Of Plenty, New Zealand

Auckland, New Zealand

Currently working directly with SME clients, providing sales training, coaching, sales framework and KPI guidance and helping build sales strategy.

Auckland

Key outputs of this role were to work closely with over forty other airline partners across the globe to negotiate fair and reciprocal frequent flyer contracts. Managing the relationship with the Star Alliance Loyalty team, consulting internally and representing Air New Zealand's interests with other airlines to ensure our passengers have an outstanding customer experience when flying with our partners.During this time I went through Leadership training and became very interested in… Show more Key outputs of this role were to work closely with over forty other airline partners across the globe to negotiate fair and reciprocal frequent flyer contracts. Managing the relationship with the Star Alliance Loyalty team, consulting internally and representing Air New Zealand's interests with other airlines to ensure our passengers have an outstanding customer experience when flying with our partners.During this time I went through Leadership training and became very interested in Learning and Development and in particular developing and coaching High Performance Sales teams. Show less

Auckland, New Zealand

During this fantastic year with Air New Zealand my role extended well beyond a classic Senior Account Manager in terms of scope. Managing a team of three direct reports I was also responsible for designing and helping to deliver a CRM solution for the Agency Sales team. In addition I conceptualised, consulted and worked with external partners to deliver High Performance Sales Training and Development over nine months in line with the Company's Go Beyond strategy.Working closely with the… Show more During this fantastic year with Air New Zealand my role extended well beyond a classic Senior Account Manager in terms of scope. Managing a team of three direct reports I was also responsible for designing and helping to deliver a CRM solution for the Agency Sales team. In addition I conceptualised, consulted and worked with external partners to deliver High Performance Sales Training and Development over nine months in line with the Company's Go Beyond strategy.Working closely with the Sales Manager we developed a new Sales Framework – redefining the sales roles within my team, segmented the entire Agency Account Universe and introduced KPI's and performance measures in line with sales targets. I coached and mentored my team to success during the change process. Show less

Auckland, New Zealand

Management and development of over 700 on/off premise accounts in the Upper North Island, consistently meeting and achieving targets. Completed three years of world class high performance sales training. Created and maintained CRM database and trained and managed a team of tasting staff. Additional responsibility to act as Oyster Bay Brand Ambassador in the Pacific Island area. Developing sales plans and in market promotions with key distributors and training staff.

Auckland, New Zealand

Began WSET Diploma in 2009 on joining Mount Riley and managed 180 off/on premise and grocery accounts across the North Island. Responsibility for managing three tasting staff, including training and organisation and facilitation of trade shows.

New Zealand

Consumer Marketing Contract six month role with New Zealand Post. Identified cross selling and up selling opportunities in store via effective store design, layout and merchandising management.

Glasgow, United Kingdom

Met and exceeded targets for territory, managing 160 on premise accounts in Glasgow CBD for full drinks offering including all beers, wines and spirits. Successfully defended contracts and won six new fine wine outlets.Achieved WSET Advanced certificate with distinction and became trainer for WSET to Foundation level, took key accounts through Foundation level training.

Edinburgh

P&L responsibility for the Corporate Gifting area of the wine wholesale business. Refocused the business from staff sales to bring on several Key Corporate Clients. Managing the online marketing and direct marketing to achieve annual turnover of £400k.

Wset, Wine, Diploma

Currently Studying

Education record