Ruth Rivera Email and Phone Number
With a demonstrated history of working with diverse populations in the healthcare industry and social services, I am an experienced strategic coordinator passionate about delivering exceptional care and support to patients and clients in need. I bring a unique combination of expertise to every project and am skilled in Strategic Planning, Critical thinking, analytical skills, customer service, coordination, organ transplant, and social services. In addition to an outstanding ability to resolve challenges with innovative solutions proven to increase efficiency and client/patient satisfaction.Accomplishments:1. Successfully coordinated the care of diverse patient populations in the healthcare industry, demonstrating exceptional customer service skills and a commitment to patient-centered care. My efforts resulted in an increase in patient satisfaction and a reduction in patient readmissions.2. Developed and implemented innovative solutions to resolve complex challenges patients and clients face in the healthcare and social services industries. By working closely with multidisciplinary teams, I increased efficiency and improved client/patient satisfaction.3. Demonstrated expertise in transplant coordination, collaborating with transplant teams, Independent Living Donor Advocates, patients, and their families to ensure that all parties were informed and empowered throughout the transplant process. 4. Provided exceptional social services to needy individuals and families, including case management, counseling, and advocacy. Through my efforts, I improved the lives of countless individuals and families, ensuring that they received the care and support they needed to thrive.5. Maintained accurate and up-to-date records of patient progress and provided regular reports to hospital leadership and external stakeholders, ensuring transparency and accountability.My passion lies in creating a positive impact on people's lives. I am committed to providing exceptional care and support to those who require it, including individuals and families. My skills and experience are unique, and I am confident I can contribute positively to any organization.Along with my accomplishments, my interests include patient advocacy, healthcare policy, organ donation, and education. I am dedicated to providing compassionate support, empowering patients and families, and empowering them to make informed decisions about their care. My dedication to positively impacting the lives of those in need is evident in my accomplishments.
Philadelphia Corporation For Aging
View- Website:
- pcacares.org
- Employees:
- 427
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Protective Services InvestigatorPhiladelphia Corporation For Aging Jul 2023 - PresentPhiladelphia County, Pennsylvania, United StatesProtective Services InvestigatorAs a dedicated and compassionate Protective Services Investigator, I specialize in evaluating the medical, social, and psychological needs of older adults. My role involves investigating allegations of elder abuse, neglect, abandonment, and financial exploitation. I am committed to offering services that detect, reduce, correct, or eliminate risks associated with various forms of abuse identified during investigations.Key Competencies:Investigation and Assessment: Skilled in receiving and investigating reports of abuse, neglect, exploitation, and abandonment of individuals aged 60 and above. Proficient in determining the substantiation of reports and assessing the need for emergency interventions.Case Management: Experienced in completing investigations and developing care plans for older adults, ensuring comprehensive support that may involve family members, friends, and formal service providers. Provide ongoing case management in accordance with the Older Adult Protective Services law.Documentation and Compliance: Ensure accurate, timely, and relevant record-keeping in adherence to State regulations, agency policies, and best practices. Comply with departmental performance benchmarks and regulatory requirements.Collaboration and Coordination: Establish and maintain relationships with public service providers, including mental health and healthcare professionals, police district offices, and other community agencies. Coordinate care planning with various service providers and delivery systems.Resource Mobilization: Proficient in locating and mobilizing resources to meet the diverse needs of vulnerable older adults. Identify service gaps hindering the provision of high-quality care and work towards solutions.
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Transplant CoordinatorTemple Health – Temple University Health System Feb 2020 - Jun 2023United StatesThe Transplant Support Coordinator collaborates with Transplant Nurse Coordinators and Data Coordinators to support the coordinator in various tasks, such as communication with patients, organizing tests, and scheduling complex testing sequences. They adhere to Temple University Health System policies, procedures, and regulations, including patient confidentiality. They also promote Hospital Safety Standards and the Safety Management Plan. They attend staff meetings, complete mandatory in-services, and comply with regulatory requirements. They participate in program QAPI initiatives, manage transplant patient planning and analysis, and coordinate patient testing.We work with schedulers, escorts, and departments to provide support for patient needs. They collect clinical and operational data, mail patient and dialysis centers HLA kits and lab orders, and work effectively within teams to achieve patient and unit goals. They manage all phases of liver transplant, living donor evaluation testing, participate in peer review processes, and employ conflict resolution skills. Plus cover call centers for all organs and manage incoming faxes. -
Cua Case ManagerNortheast Treatment Centers Jan 2016 - Feb 2020United StatesAs a case manager provided services to a caseload of children/youth and family members for at least ten families, including specific services in Performance Standards and Licensing Requirements. Provided face-to-face contact between the case manager and family members provided family prevention and intervention services, provided on-call services, and provided emergency reporting procedures. Completed all required documentation, participated in case conferences, school conferences, and family team decision-making meetings, and represented families in court as requested. Utilized knowledge of community resources and the ability to work as a team member. Adhered to applicable city, county, state, and federal laws and regulations and internal and DPW licensing standards. As a case manager, was responsible for information gathering, monitoring, problem assessment, and problem-solving, and represented families in court.
Ruth Rivera Education Details
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Social And Behavioral Health -
Psychology
Frequently Asked Questions about Ruth Rivera
What company does Ruth Rivera work for?
Ruth Rivera works for Philadelphia Corporation For Aging
What is Ruth Rivera's role at the current company?
Ruth Rivera's current role is Experienced Strategic Coordinator | Healthcare & Social Services Advocate.
What schools did Ruth Rivera attend?
Ruth Rivera attended University Of Phoenix, Community College Of Philadelphia, Temple University.
Who are Ruth Rivera's colleagues?
Ruth Rivera's colleagues are Samson Baby, Bridgette Knight, Stephens, Sonya, Julie Mcnair, Caroline Spiron, Maria Denis, Tom Shea.
Not the Ruth Rivera you were looking for?
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Ruth Rivera
Msc In Globalization And Latin American Development From Ucl, With A Particular Interest In Gender And MigrationWhittier, Ca1elawc.org -
1munichre.com -
Ruth Rivera
Houston, Tx1akerman.com
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