Operate in a fast paced, interactive office environment with multiple projects and quick turnaround times dealing with inbound calls and emails. Time sensitive demands from both internal and external customers require providing accurate and timely answering of telephone calls, generate requisitions and resolve problems for DSI Customers. Interact internally with the Account Managers, Operations, IT and Accounting departments to fulfill customer requests.

Arrowhead is a program manager that works with multiple insurance carriers to provide our producers with quality insurance products from Personal Auto to Workers' Compensation. My part in that team is to communicate, support and service the eastern seaboard customers, account managers and sales team. Specifically, I would work with a team to update policies; produce proof of insurance and support documents; and leason between insurance providers and underwriters.

Simultaneously manage multiple high volume photography workflows of for multiple studios across the nation in a fast pased production environment. Participate in a select team to oversee customer ordering and coordinate the receiving of company shipments.

Provides day-to-day clerical and administrative support for the Administrative Center. Identifies issues with current process and notifies management of concerns and potential solutions. Review client claims for accuracy and required documentation. Process claims for payment or additional research. Serve as liaison with field associates and management regarding client claims, associated software applications and processes. Participate in outbound calling campaigns as needed.

Resolve issues with electronical ly f i led tax returns through contact with external and internal cl ients via phone, mai l or e-mai l. Uti l ize complex proprietary sof tware to f ix electronical ly f i led tax returns or set appointments. Serve as l iaison between cl ients, of f ices, other business units and as escalation suppor t. Provides day-to-day clerical and administrative suppor t for the Administrative Center. Identif ies issues with current process and notif ies… Show more Resolve issues with electronical ly f i led tax returns through contact with external and internal cl ients via phone, mai l or e-mai l. Uti l ize complex proprietary sof tware to f ix electronical ly f i led tax returns or set appointments. Serve as l iaison between cl ients, of f ices, other business units and as escalation suppor t. Provides day-to-day clerical and administrative suppor t for the Administrative Center. Identif ies issues with current process and notif ies management of concerns and potential solutions. Show less

Provided excellent customer service. Followed specific security guidelines. Processed many types of transactions accurately and in a timely manner. Responsible for large amounts of cash each day.

Provided excellent customer service. Followed specific security procedures. Responsible for large amounts of cash including balancing the Automatic Teller Machine.