I write articles and blog posts for various websites including ThisWayToCPA.com, as well as edit and proofread various documents including board game rules, blog posts, and large publications. I also manage and complete projects including data analysis and market research. Projects worked on include: 2013, 2015, 2017 and 2019 AICPA Trends Reports, Keeper's Dissension rule book, and numerous confidential data analysis projects.

I assisted in all aspects of insurance open enrollment – presentation support (including presenting an entire session), mailing coordination (over 200 mailings sent), newsletter editing and designing, systems testing and answering employee and retiree questions. I also provided benefits support by answering questions for employees and retirees. I learned more about HR processes as I drafted and updated HR procedures and project plans, composed letters for a variety of populations (retirees, employees on leave, etc.), and wrote HR Alerts. Additionally, I developed tracking tool for audit of pension system, team project plan template, and spreadsheet tracking inquiries to the team. I supported administration for employees on leave including sending FMLA information and recovering and reconciling overpayments and conducted analysis comparing Learning and Development offerings with employee requests.

I created and designed an interactive, informational data module for incoming BYU MPA students using Adobe Captivate. To determine content for the module, I surveyed students and faculty. The module can be found at : http://marriottschool.byu.edu/mpa/index/newstudentinformation

As a TA, I assisted in syllabus development and administration of Business Communications course. I graded, edited, and provided constructive feedback for memos, handouts, fliers, presentations, and resumes for over 40 executive students. I also solely managed 2 five-hour presentation sessions involving over 40 students, 6 TAs, and recording technicians.

I researched and reported on best practices in supporting faculty at all career stages. I also developed and proposed workshops for mid-career and retired faculty based on research performed. I surveyed retiring faculty and part-time faculty regarding their needs and completed reports including these results.

As part of a team (including City Councils), I designed and implemented a process to evaluate applicants for the position of City Manager including job application, rating rubric, and rating spreadsheet. I also assisted in interviewing applicants and organized volunteers to assist in rating and interviewing applicants.

I was extensively involved in the writing and publication process of a prospective journal article, including writing the entire literature review. I wrote abstracts summarizing and synthesizing important information. I also formatted material for publication and posed questions for prospective journal articles.

I mentored freshman students to help them get adjusted to university life. I taught classes about study skills, time management, and critical thinking. I recruited new peer mentors, assisted in the interview processes, and trained new peer mentors. I also designed documents to teach professors and teaching assistants how to use the dining program.