Ruth Kremer Email and Phone Number
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An experienced Programme/Project and Change Manager with over 20 years’ experience in delivering complex operational change projects/programmes combining Strategy, People, Process and Technology across a variety of industries. Uses broad knowledge of operations, enterprise applications and corporate functions to transform IT and business vision into reality. Experienced in working in matrix, multi-lingual and multi-cultural environments as well as leading virtual teams. A skilled communicator with excellent negotiation, presentation and interpersonal skills. Organised, analytical and able to assimilate and interpret complex financial and technical data. Highly motivated and dynamic, dedicated to seeing projects through to their conclusion. Keeps a good balance between directive democracy and a coaching, motivating management style, applying a good understanding of team dynamics. Feels at home in complex environmentsSpecialities: Business Transformation and Change Management; Project Portolio Management; Programme/Project Management; Process re-engineering; Opportunity identification & performance enhancement; Benefits Quantification & Management; Resource Management; Organisational Change; Business Process Outsourcing; Effective communications
Dz Privatbank S.A.
View- Website:
- dz-privatbank.com
- Employees:
- 362
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Head Of Projekt Portfolio ManagementDz Privatbank S.A. May 2024 - PresentLuxemburg, Luxemburg
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Head Of Target Operating Model (Tom)Banque Internationale À Luxembourg (Bil) Jan 2022 - May 2024Luxembourg, LuxembourgDesign and implement new Target Operating Model -
Head Of Bank Project Portfolio Management (Ppfm)Banque Internationale À Luxembourg (Bil) Sep 2019 - Dec 2021LuxembourgDesign, implement and run project portfolio management function for the Bank
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Head Of Programme & Project ManagementBanque Internationale À Luxembourg (Bil) Oct 2016 - Aug 2019Luxembourg
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Senior Delivery ManagerBanque Internationale À Luxembourg (Bil) Dec 2015 - Sep 2016Luxembourg
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Project Leader Business Transformation And Change ManagementLuxair S.A. Sep 2013 - Dec 2015LuxembourgCarrying out efficiency studies for selected departments (Customer Service, Finance, Marketing, Corporate Communications), improving service delivery, organisation as well as operational effectiveness Designed and implemented Prince 2 based Project Management methodologyDesigned and implemented Group Project Portfolio Governance; now managing Portfolio governance for the LuxairGroup, incl. Portfolio Planning, Resource Planning and supporting the Budget process Providing in-house Change Management expertise and support -
Interim Head Of Resource Management And Transformation DirectorLogica Nov 2011 - Jan 2013Leatherhead/LondonDual role of Transformation Director for the function as well as Interim Head of Resource Management for Professional and Technical Services (ca. 2,500 FTE)Defined and implemented successful Demand and Supply Model (incl. workforce planning) with effective governance and structure. Re-designed resourcing organisation and standardised processes to deliver resource management “as a service” resulting in a 30% reduction in operating cost. -
SabbaticalSabbatical Apr 2011 - Nov 2011ReigateAchieved long held ambition of running the London Marathon as well as several half-marathonsRevamped the house as well as travelling through Spain and Portugal. In the remaining spare time, did some Freelance interpreting (Portuguese, German, English) and translating (German/Portuguese/English) -
Head Of Business Improvement For Global Customer Service Operations (Gcso)Bt Global Services Nov 2009 - Mar 2011LondonLed a portfolio of complex cross-business change programmes and projects across the UK and the four regional operational teams to implement the GS organisational blueprint and strategy for GCSO. -
Bt Operate LeadBt Global Services Apr 2009 - Nov 2009LondonReviewed into the inter-company trading relationship (yearly expenditure >£1.xbn), identified immediate cost savings and implemented new governance, establishing clear ownership and accountability with the operational teams to jointly drive the synergies and sustainable cost savings.
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Resource Management Services & Governance LeadBt Global Services Mar 2007 - Dec 2008Transformed small in-house contractor admin team into global contractor admin function (ca. 5,000 FTE) turning it from under performing isolated function to a stable and efficient global service continuously exceeding KPIs and targets. Transformed and outsourced aspects of the service to an off-shore BPO team (ca. 30 FTE). Global consolidation of the PSL from 50+ vendors down to 2 key partners (TechM and Elan Manpower). Owned and transformed “Managing Operating Resource” corporate process to enable ultimate efficiency off all aspects of resourcing and passing independent Lloyds audit.
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Syntegra Integration Programme ManagerBt Global Services Mar 2006 - Mar 2007London (Working With Global Teams)Asked by GS President to lead and complete the integration of Syntegra into BT as the original programme had fallen behind and attrition rate had trebled. Accelerated and successfully completed the transition and integration of the Syntegra workforce into Global Services across multiple geographies and the entire operational spectrum (incl. Finance, HR and systems). Set up and managed effective programme office and matrix managed 25 workstreams. Executed effective communications across all relevant stakeholders and channels to support a smooth transition of activities.
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Interim Programme Resource Manager, Nhs London ProjectSyntegra Jul 2005 - Mar 2006London, United KingdomManaging Programme Resource Management function for the London LSP (NHS), a £1bn project which at the time had about 1300 staff, 800 of which BT permanent or contractors. Stabilised programme resourcing and introduced single, programme wide process resulting in overall decrease in staffing needs and a better allocation of skills. Achieved considerable savings through Christmas shut-down (£1m) and aggressive negotiation of contractor rates. Completed comprehensive skills review (1,300 staff) and created comprehensive training plan for the programme. Provided interim HR cover and introduced monthly recognition programme to help recognise outstanding performance and raise morale on the London LSP. -
Ceo Office For Syntegra And Bt AmericasSyntegra Mar 2003 - Dec 2004Fleet/London With Global TravelResponsible for all corporate governance activities required to the BT GS Leadership team and BT board relating to BT Syntegra and BT Americas including managing sign-off process for major bids, including regular production of BT Operating Committee and Board briefings and sign-off papers Responsible for CEO’s marketing and communications activities, producing collateral both for internal and external presentations and communications. Organised and managed global company-wide road-show in Syntegra
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Process & Change ConsultantSyntegra Aug 2000 - Mar 2003Various Customer Sites, Incl. GermanySet-up and led PMO for BT Openworld, co-ordinating and managing 11 pan-BT work streams across the whole of BT and external consultancy. Drove change and progress as well as facilitating co-operation and joint-up working in a very uncooperative environment.Produced Product Unit Cost modelling tool as part of network modelling, capacity management and tracking of a new mobile network project for Ignite Germany Worked with senior stakeholders in BT Wholesale to develop their Records Management strategy and quantify the associated benefits. Worked with City of Edinburgh Council to define their new Customer Service strategy, revolutionising how the city provides services to its citizens.
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Settlenet Account ManagerSyntegra Sep 1999 - Aug 2000Customer Account Manager for SettleNET looking after 50 financial institution (incl. FTS 100 companies) at senior management. Implemented first non-UK SettleNET Customer in continental Europe (Switzerland).
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GraduateSyntegra Sep 1997 - Jul 1999Supported the commercial team, responsible for Transport & Logistics contractsProvided pre-Sales and marketing support for SettleNET sales team
Ruth Kremer Skills
Ruth Kremer Education Details
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People And Organisational Development -
European Political And Economic Integration -
Political Science, Portuguese, French -
Auguste Victoria Gymnasium TrierAbitur
Frequently Asked Questions about Ruth Kremer
What company does Ruth Kremer work for?
Ruth Kremer works for Dz Privatbank S.a.
What is Ruth Kremer's role at the current company?
Ruth Kremer's current role is Business Transformation & Change Management.
What is Ruth Kremer's email address?
Ruth Kremer's email address is rd****@****ail.com
What schools did Ruth Kremer attend?
Ruth Kremer attended Roffey Park Institute, Durham University, Rheinische Friedrich-Wilhelms-Universität Bonn, Auguste Victoria Gymnasium Trier.
What skills is Ruth Kremer known for?
Ruth Kremer has skills like Business Transformation, Change Management, Outsourcing, Business Process Improvement, Program Management, Strategy, Stakeholder Management, Governance, Management, Integration, Pmo, Service Delivery.
Who are Ruth Kremer's colleagues?
Ruth Kremer's colleagues are Patrick Meyer, Tina Weinand, Silke Knauf, David Lehnen, Cfa, Andreas Stölting, Dennis Schmidt, Jessica Koller.
Not the Ruth Kremer you were looking for?
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Ruth Kremer
St Michael, Mn6meditech.com, kremerstoyandhobby.com, yahoo.com, comcast.net, yahoo.com, outlook.com4 +161272XXXXX
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Ruth Kremer
Detroit, Mi2dmc.org, dmc.org2 (888) 3XXXXXXX
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